Toyota of Santa Fe

I wanted to write to you, to tell you how impressed I was with your service department. My wife and I were on vacation in Taos, NM, last week, when our new 2014 Toyota FJ had its power steering O ring and m with your service department. My wife and I were on vacation in Taos, NM, last week, when our new 2014 Toyota FJ had its power steering O ring and motor fail. Our car was towed to Santa Fe and your techs did an outstanding job of taking care of us, of going the extra mile to make sure our car was fixed. With only 500 miles, it was apparent that the dealer we purchased the car from failed in their responsibility to sell us a vehicle that had been safety inspected before being sold. Your techs took the time to clean up the mistake, fix the car, then explain to me what could have happened if we would had followed the advice of the dealer in Denver. They suggested that with the power steering fluid leaking, we should drive the car from Taos to Santa Fe. Your techs explained what could have happened if we had done that. Please convey to your service department and your techs how grateful my wife and I are that you were able to get us in, fix us up and get us back to our vacation. Your service department went above and beyond for us and we greatly appreciate it. It's not often I'm surprised and impressed with a car dealership, but you guys accomplished just that. Way to go and kudos to your team. Your customer service went beyond satisfaction and really saved the day. Please convey these compliments to your team. Cordially, Jarred Talmadge Denver, Colorado. More

Raul was fantastic to work with. I got the trade value in I wanted and the financing was seamless. The staff went out of their way to make the sale possible. Really, it was the most hassle-free purchase ever I wanted and the financing was seamless. The staff went out of their way to make the sale possible. Really, it was the most hassle-free purchase ever and I love my new Prius! More

We are very pleased with the purchase of our used Toyota We are very pleased with the purchase of our used Toyota Tundra. It was the exact vehicle we were looking for. That day we were "just looking" but t We are very pleased with the purchase of our used Toyota Tundra. It was the exact vehicle we were looking for. That day we were "just looking" but the staff that helped us~ Trini & Maria made us feel comfortable and we walked out with our vehicle! We were only able to do that because we trust Beaver Toyota staff under the direction of Buddy Espinosa! Thank you for an awesome ride!! More

Alan was a great salesman to work with when purchasing my new/used vehicle. He is a very friendly no pressure, laid back salesman. When purchasing a vehicle I'm not just shopping for a car, I'm looking t new/used vehicle. He is a very friendly no pressure, laid back salesman. When purchasing a vehicle I'm not just shopping for a car, I'm looking to work with a trustworthy sales person and reliable dealership. Alan and Beaver were the combination that sold me my new car. When it's time to shop again, you can bet I'm going back to Beaver Toyota. More

I went to Beaver Toyota to have my oil changed in my Rav4. The service department was very friendly, prompt and the service was completed sooner than I expected. As I was getting ready to leave my key f Rav4. The service department was very friendly, prompt and the service was completed sooner than I expected. As I was getting ready to leave my key fob came apart as I was starting my Rav4, which also happened to me about two years ago. I took the broken fob back into the Service department and talked with Carl Martinez about my problem. He looked at the key fob and said that he might be able to fix it. Within a couple of minutes he had it back together, but said that the key was still a little loose in the fob. Since this was my only key I decided to purchase a new key fob. Carl went with me back to the parts department to make sure they had one in stock, which they did, and told me that after they cut the key to bring it back to him and he would have the fob programmed for no charge. I have been taking my Rav4 to the Beaver Toyota service department for several years now and I feel that I have always been treated fairly and with respect. This latest experience is just one more example of why I continue to go there and also recommend Beaver Toyota to all of my friends. More

Keith provided great customer service and was very professional in our dealings. I appreciate dealing with a person who listens to problem and deals with it quickly. David professional in our dealings. I appreciate dealing with a person who listens to problem and deals with it quickly. David More

Trini was most helpful and courteous. During a visit to Beaver Toyota on a very hot day last summer, Trini worked very hard to accommodate my request to check-out several vehicles even though I informed hi Beaver Toyota on a very hot day last summer, Trini worked very hard to accommodate my request to check-out several vehicles even though I informed him at the outset that I was not ready to buy at that time and that I was waiting for the 2013 RAV 4 to be available. Once the new RAV 4 was ordered, Trini kept me informed of the expected date for delivery and it was a pleasure to deal with Trini during the closing. Trini is one of the very best sales people that I have met. He is a credit to Beaver and to the auto industry for his style of dealing with the customer. It was a pleasure to deal with Trini. Audrey provided many useful suggestions when the order for the RAV 4 was being placed and she ensured that my order was on Beaver's request for RAV4s to Toyota Motor Co. I have some options on the RAV4 that I really like and would have probably missed without her help. Sandra did an excellent job during closing by explaining the warranty and other information and paper work related to the new vehicle. She patiently made sure that all questions were thoroughly answered. More

Very professional, friendly and helpful. They did what they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I wou they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I would recommend them highly More

I'm disabled and Frankie Horne went out of his way to find a vehicle for me that accommodated my disability. One of the nicest guys I've ever met. Very positive can do attitude and always willing to help find a vehicle for me that accommodated my disability. One of the nicest guys I've ever met. Very positive can do attitude and always willing to help me out whenever I stop in. Always enjoy running into Frank whenever I'm there. Very positive experience buying my vehicle at Beaver Toyota. More