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Toyota of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
Vehicles
4.7
1,655 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,655 reviews

November 19, 2025

I am always treated with courtesy, professionalism and as a valued customer. I am kept updated on progress and informed of work needed and cost. More

by JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
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Nov 21, 2025 -

Toyota of Santa Fe responded

Thank you for your kind words! We are dedicated to providing excellent customer service and keeping you informed every step of the way. We appreciate your loyalty and look forward to serving you again in the future.

November 18, 2025

The staff is really nice and keep you updated on status of vehicle. Options available. More

by golobos04
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Toyota of Santa Fe responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe.

Nov 20, 2025 -

Toyota of Santa Fe responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe.

November 17, 2025

Courteous, friendly, professional team. Clean environment. Coffee and hot chocolate available and plenty of comfortable sitting for everyone More

by Elena Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
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Nov 18, 2025 -

Toyota of Santa Fe responded

Hi Elena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We look forward to your next visit!

November 13, 2025

Great customer service. Advisor- Managers gave a tutorial on our car’s steering wheel technology functions, cruise control, lane sensor operations etc. More

by jtsand63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 12, 2025

Change oil and tire replacement is finally done, I appreciate Toyota customer services, thank you very much More

by Darren
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Toyota of Santa Fe responded

Thank you for choosing Toyota for your oil and tire needs! We strive to provide exceptional customer service and we're thrilled to hear we exceeded your expectations. See you again soon!

November 08, 2025

I will not be coming back, the only reason why I gave five stars is because I’m always treated very kindly and they do a great job. The 3% charge on my credit card blindsided me and I will not be back. I More

by Shannellrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
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Nov 11, 2025 -

Toyota of Santa Fe responded

Thank you for your honest feedback. We apologize for any misunderstanding regarding our credit card policy. We strive to be transparent with our customers and always appreciate your loyalty. Please give us another chance to show you the exceptional service we are known for.

November 07, 2025

Very easy to work with overall and excellent sales staff. Price point after negotiation was very fair. More

by RTB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaqueline Galaviz - 5 stars
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Nov 12, 2025 -

Toyota of Santa Fe responded

Thank you so much for your review! We strive to make the shopping experience enjoyable and our sales team works hard to ensure fair prices for our customers. We appreciate your business and look forward to working with you again in the future.

October 31, 2025

Great service. Honest assessment of vehicle. Fair prices. On time delivery per estimate. Super communication. More

by kacarey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
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Nov 04, 2025 -

Toyota of Santa Fe responded

Thank you for your kind review! We are thrilled to hear that you had a great experience with us. We appreciate your support!

October 29, 2025

Very clean great staff wonderful sales people and everyone we came into contact with. Thank you. More

by mocldy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Anaya
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Oct 30, 2025 -

Toyota of Santa Fe responded

Thank you for your kind words! We strive to provide excellent service and we're thrilled to hear you had a great experience. We look forward to seeing you again soon!

October 28, 2025

Prompt reliable service. The techs are friendly and courteous. Service took a reasonable amount of time and waiting area is clean and comfortable. More

by gchrismer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarez-Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Moya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Toyota of Santa Fe responded

Thank you for your kind words about our prompt and reliable service! We pride ourselves on providing excellent customer service and ensuring our waiting area is clean and comfortable for our valued clients. We look forward to serving you again in the future!

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