
Toyota of Santa Fe
Santa Fe, NM
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Appreciate willingness of the dealership to make a deal to earn the sale of this vehicle. to earn the sale of this vehicle. More
They got it done. Video detail of what needed to be done was helpful. Cost was less than expected Video detail of what needed to be done was helpful. Cost was less than expected More
Everyone was very kind, but my sales person, Klinsman Trejos, was incredible. I really trust him and he was there for me. 100%. Trejos, was incredible. I really trust him and he was there for me. 100%. More
The communication is poor between various responsibilities from scheduling to customer service representative to the technician. I received a "Special Service Campaign 22TC01" notice so calle responsibilities from scheduling to customer service representative to the technician. I received a "Special Service Campaign 22TC01" notice so called the scheduler, Madison, who insisted it was necessary but didn't know what it was or at which location. I was told to call Service and was given that information and they scheduled my appointment, but they said it did not require a subscription. So, I brought the vehicle in and waited an hour and a half only to be told that the technician couldn't perform the necessary software update because I didn't have a subscription for the service. Many hours of my time wasted. More
I was delighted with the care patience and respect I was shown. Truly Profession and a good portion of warmth humanity and humor. shown. Truly Profession and a good portion of warmth humanity and humor. More
I appreciate being able to work with the same service technician each time. He remembers the issues. technician each time. He remembers the issues. More
Best place to buy a Toyota! Helpful no pressure sales. Very smooth transaction and thorough introduction to our new truck not to mention best deal available. Helpful no pressure sales. Very smooth transaction and thorough introduction to our new truck not to mention best deal available. More
Very courteous and professional. The service contact explained thoroughly what needed to be done, when they identified a problem during a routine service for oil and filter change. The service contact explained thoroughly what needed to be done, when they identified a problem during a routine service for oil and filter change. More
I have been a customer of Toyota Of Santa Fe for 25+ years. The service department is honest and excellent. Roger Mendiola communicates with customers throughout service visit. Thank You years. The service department is honest and excellent. Roger Mendiola communicates with customers throughout service visit. Thank You More