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Toyota of Santa Fe

Santa Fe, NM

4.7
1,801 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,801 reviews

October 02, 2026

I had a pretty typical experience with a car salesperson. The interest rate stated during the sales cycle ended up being twice as high in reality . The amount stated for my tradein during the sales cycle w More

by Animal Lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Martinez
Oct 08, 2026 -

Toyota of Santa Fe responded

Thank you for your feedback. We apologize for your experience with us and we would like the opportunity to address your concerns. Please reach out to us directly at (877) 446-6155 when you have a chance. Thank you, and we look forward to hearing from you.

October 01, 2026

Staff, from management to mechanic, are consistently professional, courteous, helpful, accommodating, and friendly. It is always a pleasure dealing with Toyota off Santa Fe. More

by maknight6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Mendiola👍🏼
Oct 06, 2026 -

Toyota of Santa Fe responded

Thank you for the kind words. Our team takes real pride in making every visit a good one, and it's great to know that comes through consistently.

October 01, 2026

They go the extra mile in making sure you are satisfied. Their follow-up after purchase is the best I’ve seen yet. More

by jennadaug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ortega
Oct 06, 2026 -

Toyota of Santa Fe responded

That follow-through after the sale matters to us, so it's good to hear it's making a difference. Thank you for sharing your experience.

September 30, 2026

Roger in the service department is excellent. He always meets my expectations for excellence service. More

by wbrady4228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Oct 06, 2026 -

Toyota of Santa Fe responded

Roger is a great asset to our service team, and we're glad he continues to deliver for you. Thank you for the recognition.

September 26, 2026

Very prompt, courteous service. I brought my car in and there was no wait. When I called to schedule they put me on a list and called back once the parts were in. More

by misume235
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Izaiah Hernandez
September 26, 2026

I just went through a tough issue with my car and the guys at Toyota could not have been more friendly and understanding about the damage these mice had done to my car. It was enough to boggle the mind. More

by msalomone121
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marco Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2026

Everyone there was very friendly, very helpful. They were actually very apologetic to the fact that my card got held up there for days, but it wasn’t their fault. It was the fact that there was inc More

by msalomone121
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2026

They are always Informative and helpful throughout the process. They are able to explain in detail what my options are and give me feedback for the best path forward. More

by Asnyder9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Toyota of Santa Fe responded

Thank you for the kind words. We're glad our team has been able to guide you clearly through the process each time.

September 19, 2026

The folks at Toyota of Santa Fe are awesome. I had my eye on a new bZ from their web site and Jose helped me get the paperwork started before my wife and I even drove up to Santa Fe from Albuqu More

by HappyOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Villanueva, Devin Monk
Sep 23, 2026 -

Toyota of Santa Fe responded

Thank you for making the drive up from Albuquerque, and we're glad Jose and the team made the process smooth from start to finish. We appreciate the recommendation and hope to see you again down the road.

September 18, 2026

This dealership is where I have bought 2 Toyotas I live in Albuquerque but they have had the vehicles I was looking for and have been serviced well with the exception of one issue on my 2026 RAV4 Phev con More

by Pmartinez711
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Toyota of Santa Fe responded

We appreciate your continued loyalty and are glad you were ultimately able to get the issue resolved. We understand the frustration of not receiving a timely answer, and we'd welcome the opportunity to discuss how we can better support you going forward. Please feel free to reach out to us directly at 505-992-1525.