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Toyota of Santa Fe

Santa Fe, NM

4.9
1,425 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,425 reviews

January 21, 2022

The staff is very professional, and the service work is done in an affordable way. More

by jzollars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Mullings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review!

January 20, 2022

I was helped immediately at my appointment time, and I received a phone call when the work was finished. Brian told me why the battery was replaced and explained the test that led to the decision to repl More

by dede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Toyota of Santa Fe responded

Thank you For this positive review! We work hard to meet expectations like yours, and we’re so happy you had a five star experience, we can’t wait to have you back for your next service appointment.

January 19, 2022

I have always been pleased by the professionalism of Toyota of Santa Fe staff - many of whom have been in the Service Department for over 15 years! Excellent technical skills - great with customer serv More

by carltroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Toyota of Santa Fe responded

Thank you so much for this positive review we are so happy to hear you are pleased with our service, our team works hard to make customers happy, but we can only do it thanks to amazing customers like you.

January 19, 2022

As always, the service, orchestrated by Joe Sanchez, was superb! The video assessment of my car by Philip, the Service Tech,, was a new development and appreciated addition. More

by Franek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to share this positive rating with us, Were thrilled to hear you enjoyed our new video addition and thank you again for your kind words and amazing review!

January 18, 2022

Cynthia is well versed in sales, she did a excellent job with us when our original sales person was out sick More

by Msheche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Acosta, Cynthia Heldreth
Mar 01, 2022 -

Toyota of Santa Fe responded

Thank you for this great review and kind words!

January 15, 2022

I showed up and expected a 2.5-3 hour wait. I asked where a good place to get some breakfast was, Brian hooked me up even offered me a ride. It was in walking distance so I went, by time I was done eating, t More

by Abqratrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Toyota of Santa Fe responded

its our pleasure to provide the best possible service to our costumes, and we're so happy that was reflected in your recent visit. Brian and the entire team are thrilled to hear your kind words.

January 15, 2022

Brian and his mechanics fixed my "trail" without having to order a part. Everything was explained to me, and my car is running like a champ. More

by barbcandelario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Toyota of Santa Fe responded

Thank you it makes our day to hear that we provide you with a 5-star service, we can't wait to assist you again, until then we are here if you need anything.

January 14, 2022

Don’t walk but run away from this dealer. I recently bought a car that messed up on me within 2mon. Made an appointment and they turned me away. Went back a couple weeks later to have them fix it and th More

by Anonymousxx
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alan McKinsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Jonoubeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Everyone was kind and courteous. Very professional. My service was completed in the time frame specified to me when I arrived. I will definitely come back here and recommend this dealership. More

by ReebsS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Toyota of Santa Fe responded

Thank for this amazing review! we are happy to hear that we met your expectations and we would appreciate it if you spread the word about us, Please give us a call if there's anything else we can do for you.

January 12, 2022

Always satisfied with the service. Get call of something need to be fixed. Brian is always very friendly and helpful. More

by carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review! Brian is one of our most popular services advisors his always trying to make sure all his customers have a great time during their visit, so we are happy to hear you are satisfied and hope to see you again soon.

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