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Toyota of Santa Fe

Santa Fe, NM

4.7
1,685 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,685 reviews

September 17, 2025

Solid service with good communication. They were able to see me quickly and perform all the needed services. More

by kyleolmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Sep 18, 2025 -

Toyota of Santa Fe responded

Hello, thank you; we appreciate your feedback!

September 16, 2025

Our experience at this express service center for Toyota of Santa Fe has been good overall. More

by cincomusgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Toyota of Santa Fe responded

Thank you for your feedback. We would love the opportunity to learn more about your time with us and make this a 5-star experience. Please give us a call and we appreciate your time!

September 12, 2025

Great customer service. Employees kept me updated through out my wait time. Quick check in More

by Blinky
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar Dominguez , Izaiah Ortega
Sep 16, 2025 -

Toyota of Santa Fe responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our customer service. We appreciate your business.

September 10, 2025

The service desk personnel are outright RUDE. When I escalated to service Manager he was good, but the young man at the service desk was so rude he should be fired. More

by Overit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Toyota of Santa Fe responded

We appreciate your feedback and hope we resolved the issue. Thanks for bringing this matter to our attention, we will use this to grow in the future.

August 30, 2025

I'd recommend this dealer with caveats. They continually try to upsell me on services I don't need (both per the owner's manual and in consultation with other, non-dealer mechanics), AND th More

by kellykoepke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea of the name of the person I worked with.
Sep 08, 2025 -

Toyota of Santa Fe responded

We would like to invite you to speak with us so we can explain how and why recommendations are made. We want to explain the 3% charge correctly as well. Please call us directly at 505-992-1532 and ask for Carl Martinez. Thank you and we hope to hear from you soon.

August 29, 2025

Roger, Carl and the other service staff I encountered were all friendly, attentive, and knowledgeable-- I was nervous to take my RAV4 to the dealership for service because I thought it would be too expen More

by fieldstudieseditions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
Sep 04, 2025 -

Toyota of Santa Fe responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We hope to see you again soon.

August 28, 2025

Since my 2013 Tacoma has over 328,000 miles I rely on this service center to advise me on how to keep my truck running smoothly. So far, so good. Gives me great peace of mind. More

by epaloheimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Aug 31, 2025 -

Toyota of Santa Fe responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe.

August 27, 2025

Very fast, efficient and knowledgeable service. Comfortable waiting room. Always a pleasant experience at the service center. More

by sfrazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Ortega
Aug 31, 2025 -

Toyota of Santa Fe responded

We're so glad that we were able to go above and beyond your expectations! We appreciate you.

August 26, 2025

Roger and Carl were very clear and competent about some challenging issues during a busy day. More

by Ashcampbell1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flavio Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Toyota of Santa Fe responded

Thank you for your kind words! We're so glad our team could assist you with those challenging issues. Our team works hard to provide clear and competent service, even on our busiest days. We appreciate your support!

August 19, 2025

Mr. Manzanares and Mr. Pino were great. My purchase was smooth and fast. I give them both a 10 out of 10. More

by doghousegraphix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Manzanares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Toyota of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Santa Fe! We can't wait to see you again, have a great day.

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