720 Reviews of Toyota of Santa Fe - Service Center
The most reliable and remarkable dealership in NM. I bought my car there 21 years ago and they take the best care of it! Never been anywhere else. I bought my car there 21 years ago and they take the best care of it! Never been anywhere else. More
Very courteous, professional, and knowledgeable. Teddy who helped me was great. Jenifer the manager is also a great professional. Teddy who helped me was great. Jenifer the manager is also a great professional. More
In general I'm very happy with the dealership, but today I was disappointed in my maintenance checkup of my new car. The people were great, and they definitely were helpful, it was your prices that were out I was disappointed in my maintenance checkup of my new car. The people were great, and they definitely were helpful, it was your prices that were out of line. I was told that my cabin filter had been destroyed by mice and needed to be replaced. I asked what it would cost and I was told $190. I said no I'll do it myself. I asked if the technician would mind showing me how to get to the filter, and he was very kind and showed me what to do. It literally took him less than a minute to access the filter and less than a minute to put it all back together. When I got home I checked Amazon and I got a filter for my car for $10. How can you charge $190 for less than 15 minutes of work and a $10 part? That's just obscene. If he had told me it would be 50 bucks, I probably would have done it, and that's still five times the cost of the part. Plus, you guys probably pay even less than that for Toyota parts wholesale. If you want your clients to use your services charge a fair price. So to recap, the people were awesome, Toyota's prices were absurd. More
I was very pleased with the service of my car. Oil change was done on time and the service people communicated with me as needed. A + Oil change was done on time and the service people communicated with me as needed. A + More
Best place in New Mexico. Even after you purchase your car, they make sure to stay in contact with you. We wouldn't go anywhere else to purchase. Even after you purchase your car, they make sure to stay in contact with you. We wouldn't go anywhere else to purchase. More
The service is Excellent! Waiting room is clean and comfortable. I always make my appt’s with Roger Mendiola. He is helpful, honest, and professional and communicates well. H Waiting room is clean and comfortable. I always make my appt’s with Roger Mendiola. He is helpful, honest, and professional and communicates well. He Always explains and makes recommendations. …a big asset to the dealership and a big help to me. Thank you Toyota and thank you Roger! More
I was treated courteously and professionally by everyone that I encountered at the dealership when I went there to have my car serviced. that I encountered at the dealership when I went there to have my car serviced. More
Ray was really great to work with. He made my day and I will return. He made my day and I will return. More
The service at Toyota of Santa Fe is always first rate. Izaiah explained what service my RAV4 needed and kept me apprised of the progress as I waited. I was very pleased with the results and I will recomme Izaiah explained what service my RAV4 needed and kept me apprised of the progress as I waited. I was very pleased with the results and I will recommend Toyota of Santa Fe to my friends. More