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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
683 Reviews

683 Reviews of Toyota of Santa Fe - Service Center

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November 01, 2022

Adrian and the service team have really taken good care of us. I ran late to our appointment and they graciously accepted us. The work is exactly as they said it would be and at the original price. I will More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

I have found that the quality customer service provided by Brian Brannan is above and beyond normal. He is always providing advice on alternatives on service on my vehicle. Alerts me of any issues that nee More

by ojogallegosgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
October 28, 2022

my “go-to”for many years. Some of the guys are like family. Only irritating thing is being asked to write a 15 word mnimum! More

by wolfchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brannan
Dec 26, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to leave us a review!

October 27, 2022

Always a great experience when I get my vehicle serviced! Friendly, fair, and always helpful! More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Santa Fe responded

Thank you for the trust, we're thankful for amazing customers like you.

October 22, 2022

Very good experience. Frank is always friendly and very efficient. He explains everything well. The driver, Ernie, is very helpful and took good care of me. You have g More

by libby3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
October 20, 2022

I always receive excellent service Timely turn around on work scheduled and explanation if unscheduled tasks come to kight More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Moya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
October 20, 2022

The Express Service has always been quick and thorough. Making an appointment is a snap! More

by hockeybill49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your experience at the Express service location with us. We look forward to seeing you again soon.

October 19, 2022

Great customer service provide d by your team and technicians. Your videos are also very helpful and provide valuable information. More

by bigtesuquenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra, Brian Brannan
Oct 21, 2022 -

Toyota of Santa Fe responded

Hello, We are grateful that you took the time out leave us a review. Your feedback helps us to improve service to everyone. Thank you

October 19, 2022

Excellent service as always. Very polite and knowledgeable technicians. Even helped my pair my new iPhone to the bluetooth on my Avalon. I know I'm getting the best service wh More

by trb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Toyota of Santa Fe responded

Hello, Thank you for giving us your take on how we are doing. We take pride in knowing our customers are happy.

October 14, 2022

Appointment for oil change and tire rotation was made and service personnel kept to the scheduled times. Customer service reps and service techs were courteous and thorough. Service was completed as and wh More

by r94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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