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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
684 Reviews

684 Reviews of Toyota of Santa Fe - Service Center

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February 25, 2025

The service department has been very helpful in helping me maintain my truck. Advising me of what are the most important services required at the moment and explaining the significance More

by boldbonnie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Toyota of Santa Fe responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2025

They always do a thorough job. The employees are positive and very informative. The videos of the issues needing attention are great. I especially appreciate the shuttle service. S More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Feb 28, 2025 -

Toyota of Santa Fe responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

February 22, 2025

I bought my new Toyota at this dealership in Santa Fe and have been really happy until recently when taking my vehicle to their Express Service. More

by Adventure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Toyota of Santa Fe responded

Adventure, we regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 446-6155 so we can work towards a resolution. We look forward to hearing from you.

February 20, 2025

Izaiah was excellent, super efficient and courteous and helpful. I have always found Toyota to be an excellent dealership. More

by kavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega,
Feb 21, 2025 -

Toyota of Santa Fe responded

Hi there, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

February 18, 2025

Izaiah Ortega, Assistant Service Manager is the best! Izaiah is professional, communicates clearly and is supportive of me as a client and supportive of his team, mechanic Luis and Assistant Service Man More

by teenalmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega, Luis, Omar
Feb 21, 2025 -

Toyota of Santa Fe responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 23, 2025 -

Toyota of Santa Fe responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

My Service Advisor, Roger Mendiola, was thorough, efficient and kind as always. I trust the information he gives me and I like that the same team works on my car each time. The whole process is so More

by b.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Mendiola. *******
Feb 18, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Feb 20, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2025

Everyone is always polite and respectful. They carefully explain what needs to be done and any unexpected problems. More

by janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Garduno-also 5stars
Feb 18, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Feb 20, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 11, 2025

Toyota is the best place to service your car! They are excellent in everything, specially Roger Mendiola, make sure you ask for him when scheduling your service. More

by mrs.dimacario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Feb 13, 2025 -

Toyota of Santa Fe responded

Hi there, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Very informative and professional. Great experience at the Toyota Express location in Santa Fe, NM. More

by Lolome35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanda Marquez
Feb 10, 2025 -

Toyota of Santa Fe responded

We’re so happy to hear about your positive experience! Your feedback means the world to us.

February 02, 2025

Roger Mendiola, Assistant Service Manager, was very courteous and helpful and ensured that the required service was performed in a timely manner. I’m very satisfied with the service department and wil More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Feb 06, 2025 -

Toyota of Santa Fe responded

Hi there, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

Feb 10, 2025 -

Toyota of Santa Fe responded

Hi there, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

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