Toyota of Santa Fe - Service Center

Forgot to mention one more person at Toyota Santa Fe The custodian found my cell phone when I left it in the bathroom, and turned it into the cashier. I failed to mention that on the email dealer review The custodian found my cell phone when I left it in the bathroom, and turned it into the cashier. I failed to mention that on the email dealer review I just filled out. Sometimes the littlest people at ANY BUSINESS, can have a big impact. And I am very grateful to that gentleman. robert crabtree More

TRUE Customer Service!!! In an age when customer service is virtually non-existent, Toyota of Santa Fe is the exception! Owner, Buddy Espinosa, runs a business the way we wou In an age when customer service is virtually non-existent, Toyota of Santa Fe is the exception! Owner, Buddy Espinosa, runs a business the way we would want every business, in every industry, to be run. From Buddy himself, to service manager Carl Martinez, to Joe Sanchez (our service agent on this particular visit), everyone makes you feel you are a valued customer. Not some slick, phoney imitation of caring, but sincere attention and desire to be helpful. We feel as though we've traveled back in time to the 1940s-50s when businesses were virtually all family owned and people actually cared. Joe Sanchez couldn't have been nicer or more helpful with our situation. A true professional, as is Carl, the manager. If you're tired of putting up with the frustrations of "car dealers"...try Toyota of Santa Fe. You'll be happy. More

Professional and Knowledgeable It's uncommon nowadays to experience mediocre car service. After all, car people are usually not the best socially aware people. But this employee rev It's uncommon nowadays to experience mediocre car service. After all, car people are usually not the best socially aware people. But this employee revives that friendly-down-to-earth service towards his customers. His experience with cars and parts are unparalleled. Him being there for many number of years speaks how passionate he is with his job in a generation where an average person will have about 4 or more job employments. I've been getting my car serviced through this dealership and have not changed that for about 12 years now. Even moving to Albuquerque, I would still go to Toyota of Santa Fe to get my car maintenance because they know my vehicle so well and it's the only place I trust (after trying out several local car service shops). I highly recommend this place and give this employee 5-star for his excellence in service and customer satisfaction! More

Amazing customer service went above and beyond to help my family. I will be recommending to all my friends and family. He helped us with our keys and got it done quickly went above and beyond to help my family. I will be recommending to all my friends and family. He helped us with our keys and got it done quickly More

Most helpful and informative I have been taking my Subaru to Toyota since I moved to Santa Fe, and Derrick has continuously given me helpful advice on ordering new parts as needed I have been taking my Subaru to Toyota since I moved to Santa Fe, and Derrick has continuously given me helpful advice on ordering new parts as needed. I appreciate Toyota for treating me with respect and always getting parts in quickly. They genuinely want to provide you only with what you need, and will help you as much as possible. I will continue taking my Subaru to Toyota for service from here on out. More

Extremely helpful Very helpful and passionate at what he does I would definitley come back to this dealership and ask for his help, the staff is also very cooperative a Very helpful and passionate at what he does I would definitley come back to this dealership and ask for his help, the staff is also very cooperative and actually pay attention to what what the costumer needs. If your looking for a place that will take great care of your vehicle, give you awesome customer services and employees that will go the extra mile this is really the place to go More

Battery Issue My sister and I went in she had been severely ill for two months, in the process her battery on her car ran down and was not charging any longer. She My sister and I went in she had been severely ill for two months, in the process her battery on her car ran down and was not charging any longer. She bought her car in August 2016. Buddy Espinosa and his MGR. Francesco Crisafulli , and Eric Martinez in Service Dept. helped us. They replaced it and got it done immediately. My sister explained her circumstances and they were very compassionate with her. No matter what These people will help you always. We appreciate their kindness. More

Service department Just want to thank Roger M, service advisor. You have been a big help,for many years and I was so glad to see you this morning when someone hit my ne Just want to thank Roger M, service advisor. You have been a big help,for many years and I was so glad to see you this morning when someone hit my new truck, (at Trader Joe's, lol). Thanks always for your advice and great attitude, even Monday morning! To anyone reading this, I'm not related, usually don't like dealerships and am pretty picky. These guys are great. Thanks again More

Truly an amazing experience! I went to purchase parts of my 08 Toyota 4 Runner and was not planning to purchase a vehicle. However; Flavio,who has an intriguing and sincere perso I went to purchase parts of my 08 Toyota 4 Runner and was not planning to purchase a vehicle. However; Flavio,who has an intriguing and sincere personality which as a customer, that made my decision to purchase a 2016 4 Runner. Flavio made sure to follow through and make good on all promises I had requested and continues to do so. Flavio, also went above and beyond to make everything smooth, convenient, and hassle free for me and I could not be be any more grateful for his constant help. I would and will without a doubt return to Toyota of Santa Fe for future purchase. More