Toyota of Santa Fe - Service Center

The technician was really great about communicating with me. The scheduling department did not have the knowledge I needed however, the technician was really great about communicating with me. me. The scheduling department did not have the knowledge I needed however, the technician was really great about communicating with me. More

Great customer service - they remind you when you need to bring your car in; take care of you right away; get the service done quickly. You gotta' love it. bring your car in; take care of you right away; get the service done quickly. You gotta' love it. More

Terrible recent service experience after many years as a customer. Brought in because the heater wouldn't turn off. They didn't fix that problem and instead charged us over 2K for a bunch of other things, i customer. Brought in because the heater wouldn't turn off. They didn't fix that problem and instead charged us over 2K for a bunch of other things, including new tires. We called to resolve, and all we got were defensive excuses and the promise of a call from manager that never came. Still haven't heard back. We just feel cheated. More

I love Toyota and feel well taken care of…Always friendly immediate help from Izaiah and the crew, whenever I need anything and often identify potentially dangerous things I didn’t know were broken. They are immediate help from Izaiah and the crew, whenever I need anything and often identify potentially dangerous things I didn’t know were broken. They are my team!! More

I used their Express Service which was very user friendly. East to schedule. Very nice personnal. friendly. East to schedule. Very nice personnal. More

Roger M. , the advisor, is the best out there. Always willing to help and going above and beyond. Couldn’t recommend anyone better! , the advisor, is the best out there. Always willing to help and going above and beyond. Couldn’t recommend anyone better! More

Resolved persistent rear hatch failure on RAV4. Hoping everything continues to work well over time Hoping everything continues to work well over time More

They were very courteous and attentive. I would go there again for any service whatsoever. I would go there again for any service whatsoever. More

Totally trust and respect Roger Mendiola. I feel like I am part of the Toyota family because of him! I have been going there since 2021 when I bought my car and I always know I have had the b I feel like I am part of the Toyota family because of him! I have been going there since 2021 when I bought my car and I always know I have had the best of care! More

Roger was knowledgeable and very helpful when I was getting my vehicle serviced. He’s also very kind. getting my vehicle serviced. He’s also very kind. More