Toyota of Scranton

I was very pleased with how helpful every staff member treated me when I walked in. The salesperson did everything to get me in a 2021 Tacoma. And it’s a great truck! treated me when I walked in. The salesperson did everything to get me in a 2021 Tacoma. And it’s a great truck! More

This was a good experience with a few communication glitches. Things worked out well in the end. The detailing people did an excellent job detailing the vehicle. glitches. Things worked out well in the end. The detailing people did an excellent job detailing the vehicle. More

Always treated great at Scranton Toyota. My lease was ending and Mary jo, Doug, and Andrew crafted a fair deal I was even given a dinner for my family. I was treated like I was the most important cust ending and Mary jo, Doug, and Andrew crafted a fair deal I was even given a dinner for my family. I was treated like I was the most important customer. More

Service Tech did not return car with items he changed left as is, ie steering wheel, front seat. Easy enough to return to pre-existing condition.. left as is, ie steering wheel, front seat. Easy enough to return to pre-existing condition.. More

Had my car in for a recall. Staff was very professional and courteous. They even offer me a ride when I need and are always on time. and courteous. They even offer me a ride when I need and are always on time. More

Our salesman was extremely helpful and knowledgeable! He wasn’t pushy and that’s important! He let the Toyota name do the talking! Would certainly buy another car from Bryan! wasn’t pushy and that’s important! He let the Toyota name do the talking! Would certainly buy another car from Bryan! More

This is the 3rd Toyota we have purchased in our family in the last year. Ahmad Wasal was very helpful and professional. The finance folks were great too. the last year. Ahmad Wasal was very helpful and professional. The finance folks were great too. More

Treated well from intake to driving away . Service explained to me and I was treated with the utmost respect . I am well satisfied . .James Hosie explained to me and I was treated with the utmost respect . I am well satisfied . .James Hosie More

Everyone I encountered was nice and friendly. They made sure I knew what to expect and kept me informed every step of the way. I highly recommend Toyota of Scranton for all your vehicular needs. sure I knew what to expect and kept me informed every step of the way. I highly recommend Toyota of Scranton for all your vehicular needs. More

The most disappointing visit yet. They failed my state inspection for the windshield wipers. I told the Stephanie I already have the new wipers I will bring them down and they can finish the inspection. S inspection for the windshield wipers. I told the Stephanie I already have the new wipers I will bring them down and they can finish the inspection. She said this is not how this works you have to bring the car in again with a new appointment. Any other garage or dealer ship would not had a problem with that. But Toyota of Scranton had to blow it totally out of proportion. Not only that I had a 11am appointment we dropped the car off and figured 3 hours should give them enough time to get it done, well was I wrong apparently drop offs get pushed to the end of the day and Stephanie said my husband who dropped the cat off was ok with that. When I asked him he said she never even mention that.. More