Back

Toyota of Scranton

Scranton, PA

4.7
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,475 reviews

May 11, 2021

Great Service, went very smoothly, any problems were handled professionally and swiftly.. I love my Toyota Tacoma and will recommend them to anyone looking for a vehicle More

by MIKE3047
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
May 11, 2021

I was looking for a truck and found this one which caught my eye. I am very happy with my purchase, they worked with me in every way they could. More

by SILVERFOXES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden, Michael Reilly
May 12, 2021 -

Toyota of Scranton responded

silverfoxes1, we are just delighted you are enjoying your new truck, and all went well during the purchase. Thank you for the top, 5 star rating. It is appreciated. Take care.

May 10, 2021

I purchased my vehicle with existing damage. I have made several attempts to get it in for repairs, but when I showed up to my appointment, no o e knew I was coming. Another time there was a rental car invo More

by FOFI757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Mercado Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

Great dealership with amazing personnel! They make you feel welcome. Family friendly environment. Clean and there is a coffee/food bar. I highly recommend this dealership. More

by BRI-CORDERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacob (sales rep), Howard Sweeny
May 12, 2021 -

Toyota of Scranton responded

Bri, we are thrilled you enjoyed our dealership. We want our guests to feel like they are our family because, you are! We all appreciate your recommending us to your family and friends. We hope to see you soon! Take care.

May 09, 2021

Very friendly, helpful and knowledgeable staff. Gave me top dollar for my trade in and got me in the exact vehicle I wanted. Would recommend Toyota of Scranton to anyone. More

by DANIEL.PATRISSO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
May 10, 2021 -

Toyota of Scranton responded

Daniel, we are so happy you are happy with your experience and purchase. Many thanks. Take care.

May 08, 2021

My 2106 Tacoma was recalled for frame work. Kacie Kuchinskas was my service advisor. She did a fantastic job. Handled all the details including the loaner vehicle. She made it an excellent experie More

by PFREDERI1
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

We are happy to know you had an outstanding experience dealing with Kacie. You can request to work with Kacie at every service visit. Thank you for the perfect, 5 star review. Take care.

May 07, 2021

The best. I couldn’t imagine going anywhere else. A class A operation. The extreme courtesy and attention to details is spot on. I have bought several at this dealership and have never been disappointed. More

by MICHAELNIGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

Michaelnigro, we are honored by your loyalty to our dealership. Thank you. Our goal is to provide the best in guest experience. We focus on that each and every day. We appreciate your taking notice of all we do. Take care.

May 06, 2021

My visit to Toyota of Scranton was very pleasurable. This is the 6th vehicle I have gotten there. Sales Rep, Jaxs was very helpful and patient. More

by SRIZZO10
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
May 06, 2021

Best toyota dealership I've used in 20 years. Very nice place. Modern and well kept. I love that they serve real food and not junk. Sales and service people are awesome. Will always go back More

by ANTJAMES1915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
May 06, 2021

The service was fast and friendly. The service advisor that worked with me was very helpful. Toyota of Scranton is always my first choice for servicing my Camary. More

by LESTER.BRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
2.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

Lester, we appreciate your loyalty to our dealership. Thank you. We are unclear on the rating of our employees. Two employees, James Brown and Dave Grieco received low ratings. Please let us know why. Thank you.

...
221
...