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Toyota of Scranton
Scranton, PA
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
April 29, 2021
I had some work done to a vehicle I recently purched from them. Yes they did the work and fixed the issue. So, fast forward a month and im getting ready to do oil change and rotate tires. First off I had to them. Yes they did the work and fixed the issue. So, fast forward a month and im getting ready to do oil change and rotate tires. First off I had to put a braker bar and a 4 foot cheater bar on the lug nuts to get them loose (never would of gotten loose if i had a flat on the side of the road). So, i finally get the lug nuts off and what do I find, the cover that protects the axle nut and keeper on the front where they did the work is missing. Needless to say my tacoma will not be worked on there ever again. More
by JRS
Verified Customer
April 28, 2021
I have been a customer since Toyota of Scranton opened and have had all of my cars serviced here. I can't say enough about how easy the service department is to deal with and how happy I always am with th and have had all of my cars serviced here. I can't say enough about how easy the service department is to deal with and how happy I always am with the job they do on my cars. More
by karenholmespocius
April 28, 2021
Service representative was knowledgeable and capable. He would also give me constant updates which was appreciated. The quality of work was excellent and no problems were missed. would also give me constant updates which was appreciated. The quality of work was excellent and no problems were missed. More
by JOHNVOYTKO
Employees Worked With
April 28, 2021
Excellent service. No haggling. Got me the best deal and this is the second time I’m submitting this. I bought two cars so one should be sufficient. Thanks this is the second time I’m submitting this. I bought two cars so one should be sufficient. Thanks More
by FVS9087
Employees Worked With
Jenna Sledzinski
April 27, 2021
My family has been purchasing for years. This is our favorite dealership. Always the best price. No games or gimmicks. I shop round locally, call Joe Gatto and we always make a deal. The entire staff ma favorite dealership. Always the best price. No games or gimmicks. I shop round locally, call Joe Gatto and we always make a deal. The entire staff make the transaction smooth as silk More
by BB2228
Employees Worked With
Joe Gatto, Dorothy Wallace, Maxx Broden, Howard Sweeny
April 26, 2021
I had a very pleasant experience at Toyota of Scranton. I really enjoyed working with Brian. He was very caring, professional, and knowledgeable. I couldn't be happier with my new vehicle! really enjoyed working with Brian. He was very caring, professional, and knowledgeable. I couldn't be happier with my new vehicle! More
by DANTOMPKINS570
Employees Worked With
April 26, 2021
I was never told or asked about the recall that is pending for the RAV4. The other thing is when the associate told me that my car was ready and its waiting for me, it was a red Camrey instead of my pending for the RAV4. The other thing is when the associate told me that my car was ready and its waiting for me, it was a red Camrey instead of my RAV4, so now i wonder if the correct work was done on my car or not. More
by dkulkarni
Employees Worked With
Alyssa Esteras
April 26, 2021
I had a wonderful experience with Joe he treated me with respect and found me a car I could manage. I absolutely love my 2017 Toyota Camry. It was hard giving up my Toyota Rav but I had to. Thanks to Joe an respect and found me a car I could manage. I absolutely love my 2017 Toyota Camry. It was hard giving up my Toyota Rav but I had to. Thanks to Joe and Howard and Rich for everything More
by Christine Leone
April 26, 2021
Jenna did an excellent job helping me and also hearing me an awesome rate on my loan. She is a great employee and a great person to talk to as well. I would definitely send anyone I know to her. Also my d an awesome rate on my loan. She is a great employee and a great person to talk to as well. I would definitely send anyone I know to her. Also my dealer Ebrahin Evertsz was amazing!!!! He went above and behind to try to help me with every question he didn’t know the answer too. He was very helpful and very responsive in every thing I needed!!! I recommend him if you are looking for a vehicle. Go ask for Abe!!! More
by Loriannkrisler
April 26, 2021
Adaptable , quick service , comfortable friendly lounge, hospitable people Ready to help patient was getting late for work and everyone was concerned and tried to speeed up things always touched bear to m hospitable people Ready to help patient was getting late for work and everyone was concerned and tried to speeed up things always touched bear to make sure I am holding my patience keep it up More
by AARONSMUM1
Employees Worked With
Other Employees :
Alyssa Esteras, Howard Sweeny
