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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
May 01, 2021
Max Broden was very helpful and got me the car I wanted. I’m very pleased with my purchase. I told him exactly what I wanted and he was able make it happen. He stayed well beyond his days end to complete th I’m very pleased with my purchase. I told him exactly what I wanted and he was able make it happen. He stayed well beyond his days end to complete the purchase. All of the staff was extremely friendly and helpful ! More
by MARIBIDWELL0214
Verified CustomerEmployees Worked With
Maxx Broden
May 01, 2021
Frank was an extremely helpful salesperson. Am sorry to learn that he has left the company. He went out of his way to get the car that my wife really wanted. Get him back to your employment!! learn that he has left the company. He went out of his way to get the car that my wife really wanted. Get him back to your employment!! More
by DANFRITZ1
Employees Worked With
Frank
April 30, 2021
Great customer service. Despite a glitch with the online scheduling Alyssa was very accomodating and made sure my vehicle was serviced timely. Easy drop off and easy pick up. scheduling Alyssa was very accomodating and made sure my vehicle was serviced timely. Easy drop off and easy pick up. More
by KELLABELLA71
Employees Worked With
Alyssa Esteras
April 30, 2021
Dealership scams its customers, and treats them with disrespect. Sold me a car that had a lot of issues, and neglected me assistance and cut me off. disrespect. Sold me a car that had a lot of issues, and neglected me assistance and cut me off. More
by John
Employees Worked With
April 29, 2021
Always looking out to help. Very nice people. Good service. Thank you all for your help on servicing my truck. I love my truck. Gas is a bit too much but overall good truck. service. Thank you all for your help on servicing my truck. I love my truck. Gas is a bit too much but overall good truck. More
by TOUCAN17
April 29, 2021
Congrats to you for hiring the most wonderful salesman - Abe! No bull - extremely kind - very helpful! I would not hesitate to send my friends to Abe. Abe! No bull - extremely kind - very helpful! I would not hesitate to send my friends to Abe. More
by TEDESCO0
Employees Worked With
Ebrahin Evertsz - 5 stars!
April 29, 2021
I had some work done to a vehicle I recently purched from them. Yes they did the work and fixed the issue. So, fast forward a month and im getting ready to do oil change and rotate tires. First off I had to them. Yes they did the work and fixed the issue. So, fast forward a month and im getting ready to do oil change and rotate tires. First off I had to put a braker bar and a 4 foot cheater bar on the lug nuts to get them loose (never would of gotten loose if i had a flat on the side of the road). So, i finally get the lug nuts off and what do I find, the cover that protects the axle nut and keeper on the front where they did the work is missing. Needless to say my tacoma will not be worked on there ever again. More
by JRS
April 28, 2021
I have been a customer since Toyota of Scranton opened and have had all of my cars serviced here. I can't say enough about how easy the service department is to deal with and how happy I always am with th and have had all of my cars serviced here. I can't say enough about how easy the service department is to deal with and how happy I always am with the job they do on my cars. More
by karenholmespocius
April 28, 2021
Service representative was knowledgeable and capable. He would also give me constant updates which was appreciated. The quality of work was excellent and no problems were missed. would also give me constant updates which was appreciated. The quality of work was excellent and no problems were missed. More
by JOHNVOYTKO
Employees Worked With
April 28, 2021
Excellent service. No haggling. Got me the best deal and this is the second time I’m submitting this. I bought two cars so one should be sufficient. Thanks this is the second time I’m submitting this. I bought two cars so one should be sufficient. Thanks More
by FVS9087
Employees Worked With
Jenna Sledzinski
