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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
November 15, 2020
Corey boynton, Jenna sledzinski and James brown were really Awesome people to work with they were very understanding and helpful also very friendly I highly recommend them really Awesome people to work with they were very understanding and helpful also very friendly I highly recommend them More
by mwormuth32
Verified CustomerEmployees Worked With
Jenna Sledzinski, Corey Boynton
November 15, 2020
Amazing service and very friendly. Quick service and even helped me with other issues . For sure will continue to come to this dealership and hopefully get a new lease helped me with other issues . For sure will continue to come to this dealership and hopefully get a new lease More
by SGTRSANCHEZ
November 14, 2020
The reason for the 3 stars is during this service I had my oil changed and the technician failed to update the maintenance schedule in the vehicle computer. I recently got a message the vehicle was due f my oil changed and the technician failed to update the maintenance schedule in the vehicle computer. I recently got a message the vehicle was due for maintenance and I had to go in and reset the message. Also, I have synthetic oil; and from my understanding, I should not have to have it changed every 10,000 miles but the sticker on the windshield is fro 5,000. Which is it???? More
by TOMYADS
Employees Worked With
Other Employees :
Stephen Dudascik, Alyssa Esteras
November 12, 2020
Very relaxing atmosphere. No pressure or pushy sales people. Joe was an awesome salesman. I would definitely recommend this place. Jenna was excellent in finance. So far we are very pleased. Love the ve people. Joe was an awesome salesman. I would definitely recommend this place. Jenna was excellent in finance. So far we are very pleased. Love the vehicle. More
by DONNAMHUD
Employees Worked With
Jenna Sledzinski, Joe Mercado Jr
November 12, 2020
very good experience but very pricey.....I would like to see more reasonable pricing for service. customer service was great. The people were very friendly.... see more reasonable pricing for service. customer service was great. The people were very friendly.... More
by stanleyam1
Employees Worked With
November 12, 2020
I had a great experience with buying the car. All the sales man were curious and friendly. I absolutely love the used car that you have found for me. sales man were curious and friendly. I absolutely love the used car that you have found for me. More
by D_FRAZEE820
November 12, 2020
AJ and Howard great guys. Helped a lo! Got me great financing! Will recommend them both to anyone looking to purchase a new or used vehicle! financing! Will recommend them both to anyone looking to purchase a new or used vehicle! More
by STANLEYSUD
Employees Worked With
AJ Wallace, Howard Sweeny
November 12, 2020
Just changing my oil took over 2 hours. Wish it had been quicker...as it has been in the past. They did a great job otherwise. quicker...as it has been in the past. They did a great job otherwise. More
by Zenee
Employees Worked With
November 11, 2020
Very accommodating in scheduling appointments and very professional in treatment of customer and vehicle. Everything is explained and done in a reasonable amount of time. professional in treatment of customer and vehicle. Everything is explained and done in a reasonable amount of time. More
by CRAIGO8
Employees Worked With
November 11, 2020
Car leaked oil all over garage floor after a oil change had to have it towed big mess and inconvenience very disappointed it never happened at monroe had to have it towed big mess and inconvenience very disappointed it never happened at monroe More
by CMELUMI
Employees Worked With
