Toyota of Scranton

10,000 mile checkup. The service was done in an efficient manner. The staff was professional and friendly. I would definitely recommend this dealership to a friend. Than The service was done in an efficient manner. The staff was professional and friendly. I would definitely recommend this dealership to a friend. Thanh you More

Excellence! In all of our leasing experiences this was by far the best! Our salesman was very knowledgeable and fast with expediting everything we needed done as In all of our leasing experiences this was by far the best! Our salesman was very knowledgeable and fast with expediting everything we needed done as we were closing in on the end of the day. We couldn’t be happier and Joe Mercado Jr was truly exceptional !!! More

Friendly service but very long wait I had my car serviced a few weeks ago. I was in between oil changes so they rotated my tires and checked fluids. Kevin was friendly and helpful. Howev I had my car serviced a few weeks ago. I was in between oil changes so they rotated my tires and checked fluids. Kevin was friendly and helpful. However, I was there waiting for about 2 hours. I've had many tire rotations along with oil changes for less time. More

Helpful They were very helpful with everything from when I walked through the door to when I left. They helped me get what I needed at a price I could afford. They were very helpful with everything from when I walked through the door to when I left. They helped me get what I needed at a price I could afford. Nick was very knowledgeable & George was great in finding the best rate & payment for me. Howard was great with all the paperwork & answering my questions. More

Friendly faces! Feels like family! Toyota of Scranton has impeccable customer service! AJ Wallace continues to be an invaluable asset as he is incredibly genuine and caring. He goes Toyota of Scranton has impeccable customer service! AJ Wallace continues to be an invaluable asset as he is incredibly genuine and caring. He goes above and beyond! I’ve enjoyed almost 10 years doing business with Toyota of Scranton and now am excited to have my children embark upon the same positive and rewarding experience. Keep up the great job! More

Inspection of new vehicle Sent in new vehicle for service brought it in at specified time took it right in finished in a time that was told to me they were very courteous and p Sent in new vehicle for service brought it in at specified time took it right in finished in a time that was told to me they were very courteous and professional More

Absolute customer service and professionals every one From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any ot From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any other dealer. More

Excellent! Brian was a very friendly & knowledge salesman. He worked quickly to get me the best deal on my new Highlander. The loan process with Michael was al Brian was a very friendly & knowledge salesman. He worked quickly to get me the best deal on my new Highlander. The loan process with Michael was also done very quickly. Very impressed with the entire dealership. I would highly recommend going there for your next vehicle! More

EXCELLENCE IS THE ONLY WORD I CAN DESCRIBE OUR EXPERIENCE ! IN THE REALM OF POSSIBILITIES,WE WERE MEANT TO GO TO THIS DEALERSHIP. OUR CAR WAS BOUGHT NEW 15 YEARS AGO AND IT WAS TIME FOR A NEW ONE INSTEAD OF SPE IN THE REALM OF POSSIBILITIES,WE WERE MEANT TO GO TO THIS DEALERSHIP. OUR CAR WAS BOUGHT NEW 15 YEARS AGO AND IT WAS TIME FOR A NEW ONE INSTEAD OF SPENDING MONEY ON IT,(IT WAS FINALLY GOING DOWNHILL). DURING THE PREVIOUS WEEK I INVESTIGATED ONLINE MANY NEW CARS AND THEN WHEN THE WEEKEND CAME MY HUSBAND WAS ABLE TO JOIN IN. WE NEW SORT OF WHAT WE WANTED,BUT NOT EXACTLY WHAT MAKE OR MODEL. AFTER THE LAST NIGHT OF LOOKING,WE WERE JUST ABOUT TO GO TO BED AND JUST ABOUT TO SHUT DOWN THE PC WHEN WE SAW A TOYOTA CH-R. THAT WAS IT WE FOUND OUR CAR. I AM DISABLED SO I CAN'T GO TRAIPSING AROUND DEALERS LOTS. WE RENTED A CAR. CHECKED THE WEBSITE AND WENT TO TOYOYA OF SCRANTON. MY HUSBAND HAD SEEN A CAR AROUND AND HE DISTIGUISHED IT BY THE HIGH HANDLED BACK DOORS,BUT DIDN'T KNOW WHAT KIND IT WAS. IT HAS THE APPEARANCE OF A 2 DOOR. WE CHECKED AT HOME TO SEE WAS WHAT WAS IN STOCK AND THEY HAD THE MOST BEAUTIFUL RED WE EVER SAW! AND ALL OF THE EXTRAS WE COULDN'T BELIEVE IT. NICK BOSQUE MADE OUR DREAM COME TRUE. I WILL NEVER BUY ANY OTHER CAR FROM ANYONE BUT HIM, AT YOUR LOT. ALL OF BILL'S COWORKERS LOVE IT AND THEY WANT ONE TOO! SO YOU WILL BE GETTING SOME NEW CUSTOMERS. THEY LOVED EVERYTHING ABOUT IT. AND ESPECIALLY THE COLOR. WE HIT IT OFF WITH NICK SO INSTANTLY, WE FEEL LIKE HE'S FAMILY,HE HAS GOT TO BE ONE OF THE GREATEST PERSONS ON THE PLANET. YOU ASKED FOR A REVIEW,SO HERE IT IS,I BETTER QUIT NOW BEFORE YOU SHUT ME OFF.AND ONE LAST NOTE TO BE ADDED IS THAT ALL OF THESE GREAT THINGS APPLY JUST AS MUCH TO JENNA FOR TAKING CARE OF US WITH ALL THAT "UGLY FINANCIAL STUFF". SHE WAS EQUALLY AS NICE AND EASY TO BE COMFORTABLE WITH. BOTH OF THESE TWO NEED TO HAVE A GREAT BIG PAT ON THE BACK OR RAISE OR SOMETHING,I WOULD NEVER LET THESE TWO GO. I WOULD FIND THEM IF THEY EVER LEFT. "JUST SAYING" THANK YOU,WE ABSOLUTLEY LOVE OUR CAR!!! LINDA & BILL BUCKLEY NOW I HAVE TO GO AND PAY MY BILLS. I FORGOT, WE TOOK OUR NEW CAR HOME A `FEW HOURS LATER AND THEY TOOK CARE OF THE RETURN OF THE RENTAL WE DID NOT NEED IT FOR THE 3 DAYS WE THOUGHT WE WOULD. OK-BYE !! More

Exceptional Your staff was very professional and polite. I would recommend your service's to all my friends and family. I am a customer for life. Your staff was very professional and polite. I would recommend your service's to all my friends and family. I am a customer for life. More