Tom Kirkpatrick
Tom Kirkpatrick at Toyota of Scranton
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Tom Kirkpatrick

Head Service Technician

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Tom Kirkpatrick

April 08, 2024

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The personal in the service department are always great. Thank you Dave Grieco. Much appreciated More

by RYANARMEZZANI
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Recommend Dealer
Yes
Apr 09, 2024

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

April 01, 2024

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Best car dealership experience I've ever had. .. definitely going to be keeping my business here exclusively in the future More

by DKELLY0003
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Recommend Dealer
Yes
Apr 02, 2024

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

January 29, 2024

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This place is a A+ . I would take my car to no other Toyota dealer More

by SEELEYLORI1970
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Recommend Dealer
Yes
Jan 30, 2024

Toyota of Scranton responded

Dear SEELEYLORI1970, Thank you for sharing your positive feedback about Toyota of Scranton! We are honored to receive an A+ rating from you and truly appreciate your loyalty to our dealership. It's fantastic to hear that you wouldn't take your car to any other Toyota dealer. We strive to provide excellent service and a customer-friendly experience, and your endorsement means a lot to us. If there's anything specific you appreciate about our service or if there are ways we can further enhance your experience, please feel free to let us know. We value your input and are always here to assist you with any automotive needs you may have. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with top-notch service in the future. Best regards, Service Team Toyota of Scranton

January 12, 2024

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Such an Amazing staff, Always professional and very efficient. Love getting my car serviced at Toyota Scranton! More

by Jerry James
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Recommend Dealer
Yes
Jan 14, 2024

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

December 15, 2023

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Excellent as always - love the entire services team at Toyota - so helpful always - great experience More

by TIMODPA
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Recommend Dealer
Yes

Other Employees Tagged: David Grieco , Tyler Miller

Dec 16, 2023

Toyota of Scranton responded

TIMODPA, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had an excellent visit and that our services team at Toyota of Scranton continues to meet your expectations. Providing helpful and top-notch service is our priority, and we're glad to know that you had a great experience with us. Your kind words mean a lot to our team, and we truly appreciate your continued support. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We value your feedback and look forward to serving you again in the future. Thanks again for choosing Toyota of Scranton. We appreciate your trust and loyalty. Best regards, Service Team Toyota of Scranton

November 01, 2023

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This is teh finest run Service Center that I have ever encountered. Clean, spacious work and waiting areas. Professional and friendly staff. More

by RVP6403
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Recommend Dealer
Yes
Nov 03, 2023

Toyota of Scranton responded

Dear RVP6403, Thank you for your kind words and positive feedback about Toyota of Scranton's Service Center! We're thrilled to hear that you had such a great experience during your visit. Maintaining a clean and welcoming environment for our customers is a top priority for us, and we're delighted to know that our work and waiting areas met your expectations. Our team takes pride in being professional and friendly, as providing excellent customer service is at the core of what we do. Your feedback is greatly appreciated, and it motivates us to continue delivering the best service to our customers. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best regards, The Service Team Toyota of Scranton

August 05, 2023

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Love this place. Service and sales do a great job and always willing to help More

by Rhinos forever
Recommend Dealer
Yes
Aug 07, 2023

Toyota of Scranton responded

Rhinos forever, We're absolutely delighted to hear that you love your experience with us at Toyota of Scranton! Thank you for your wonderful review and for recognizing both our service and sales teams for their exceptional efforts. We take pride in providing top-notch service and assistance, and we're thrilled that we could meet your expectations. If you ever need anything in the future, whether it's service, sales, or any other assistance, please don't hesitate to reach out. We're here to help and are excited to continue serving you with the same level of excellence. Your support is truly appreciated, and we look forward to seeing you again at Toyota of Scranton! Warm regards, Mary Jo Preno Toyota of Scranton

July 18, 2023

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It was great and very informative. The manager was very friendly and it pushy at all More

by HAJ92278
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Recommend Dealer
Yes
Jul 18, 2023

Toyota of Scranton responded

HAJ92278, We hope this message finds you well. We wanted to extend our heartfelt gratitude for taking the time to share your recent experience at Toyota of Scranton. Your feedback means a lot to us, and we're delighted to hear that you had a great and informative visit! Our team strives to provide exceptional customer service, and it's rewarding to know that you found our manager to be friendly and not pushy. Creating a welcoming and pressure-free environment is one of our top priorities, and we're thrilled that it resonated with you. Your kind words are a testament to our continuous efforts to deliver the best car-buying experience to our valued customers. At Toyota of Scranton, we remain committed to offering top-notch service, expert advice, and high-quality vehicles to meet your needs. If you have any further feedback or questions, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Toyota of Scranton for your automotive needs. We genuinely appreciate your business and look forward to serving you again in the future. Best regards, Mary Jo Preno Toyota of Stroudsburg

May 30, 2023

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They sales team is very impressive and your service department got right a hold of me about a check engine light immediately good place to but from . More

by GARYCULVER
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Recommend Dealer
Yes

May 08, 2023

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Great customer service and service maintenance on the vehicle. Service is above expectations. Loyal toyota of scranton customer. More

by DPATRONICK1
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Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, james Brown , Howard Sweeny

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