Toyota of Scranton

live & learn This was my 1st experience after purchasing my new camry .I sat in waiting area for over 4 hours!!totally my fault though...it wont happen again. Then This was my 1st experience after purchasing my new camry .I sat in waiting area for over 4 hours!!totally my fault though...it wont happen again. Then 2 days later I received a call from Toyota saying I was due for my 5000 check-up??!!! Perhaps too many chiefs not enough Indians??? More

Great service I was in and out right on time. Everyone was courteous and responsive to my concerns and questions. The service area was organized and very well run I was in and out right on time. Everyone was courteous and responsive to my concerns and questions. The service area was organized and very well run. More

Always a great experience Easy to get an appointment. Friendly staff Great waiting area with coffee available for purchase. Prices are competitive but worth it. I will retu Easy to get an appointment. Friendly staff Great waiting area with coffee available for purchase. Prices are competitive but worth it. I will return for service More

Amazing First time visit, it was a little confusing on the procedure, where to go. Tiffany took care of me. She was super friendly and helpful. She explained First time visit, it was a little confusing on the procedure, where to go. Tiffany took care of me. She was super friendly and helpful. She explained what was going to be done that day and expected wait time. My car was done before the time expected, my next appointment was scheduled before I left, I was told what was done and what will be done at the next appointment and then I was walked to my car. My car was washed which was great. It was just a great experience, all the employees were so nice but Tiffany especially was great. I can't say enough nice things. More

I wanted an inspection only. They did an oil change without You did an oil change that was not needed .or asked for and I did not give permission to do.you failed the truck due to brakes. When my husband pulled You did an oil change that was not needed .or asked for and I did not give permission to do.you failed the truck due to brakes. When my husband pulled the tires off to do the brakes 3 lug nuts were not even hand tightened.you could have killed us if the tire fell off while we were driving. Pay attention !! Look at my records so you can see who worked on it More

Toyota Service Scheduled appointment ahead of time. Arrived 15 minutes early had me out in 2 hours after I was told it would take 4 hours or more. Scheduled appointment ahead of time. Arrived 15 minutes early had me out in 2 hours after I was told it would take 4 hours or more. More

The experience was very pleasant. Everyone was helpful , This was the best buying experience I had in years. Would highly recommend Toyota of Scranton to everyone I know. Aj Wallace was very pleasant to wor This was the best buying experience I had in years. Would highly recommend Toyota of Scranton to everyone I know. Aj Wallace was very pleasant to work with. He really knows the product. More

Informed, congenial buying experience Refreshing to experience a sales person fully knowledgeable in all aspects of the vehicle. My questions, which were in depth and in great detail, mec Refreshing to experience a sales person fully knowledgeable in all aspects of the vehicle. My questions, which were in depth and in great detail, mechanical and otherwise, were readily and fully answered. Familiarization and instructions at delivery were as more comprehensive than I have ever experienced at any time in the past. More

Good service Quick service great job , he was very professional he explained everything about the Rav 4, answered all my questions. He knows his job. Thank you Quick service great job , he was very professional he explained everything about the Rav 4, answered all my questions. He knows his job. Thank you More

Extremely satisfied Toyota of Scranton is an exceptional example of a top notch customer service. As a Toyota owner I am very pleased with the quality of care I receive w Toyota of Scranton is an exceptional example of a top notch customer service. As a Toyota owner I am very pleased with the quality of care I receive with every visit. Why settle for anything else when you can get the very best for your time and money. Things you can expect from easy scheduling to fast service, extra added bonus for me was the surprise of a car wash. Large beautiful waiting area with a Dunkin donuts right in the facility. Toyota of Scranton also has a gorgeous selection of automobiles. This place is awesome! More