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Toyota of Scranton

Scranton, PA

4.7
5,502 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,502 reviews

December 13, 2018

Sales team great! The service we received from the sales team Jeff and George was phenomenal, the only issue I had was when picking up the vehicle it took much longer t More

by MPASQUALE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Jeffrey Felkowski, Michael Reilly
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 13, 2018

Inspection Excellent service and prompt attention. The waiting area is very comfortable. I would recommend to all. Dunkin’ Donuts is a nice touch. Thank you for More

by songcatlb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for the 5 star rating and positive review! We hope you were able to enjoy some Dunkin Donuts while at our dealership.

December 13, 2018

Good, in general but relentless attempt to sell us the . Dealing with the salesperson was pleasant but his physical contact with my wife - touching her arm as he spoke - made her very uncomfortable. Also More

by Toyota3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 12, 2018

Excellent service Stephanie in the service department was very quick to check my husband in when he arrived. The service was excellent and our vehicle was done in grea More

by BVAUGHN595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

December 12, 2018

Great World class service and great atmoshpere. Porters were awesome when I first arrived. They were quick to greet me and helped me with all my questions. More

by JQS5736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we really appreciate the 5 stars!

December 12, 2018

Great Experience Corey was a first class salesman and a pleasure to work with. Howard made the financial part of this sale a breeze.....he is awesome. My overall exp More

by STEVE.ELLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton, Howard Sweeny
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback! We really appreciate the 5 stars and great review!

December 12, 2018

Awesome experience! From start to finish the process was simple and easy. We had leased a car in September for our daughter and were impressed with the vehicle itself and More

by Chrisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Joe Mercado Jr, Howard Sweeny
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review! We really appreciate you recommending us!

December 12, 2018

''THE BEST---I am a satisfied CUSTOMER YOUR SALESMEN AND OF COURSE THE SERVICE--AND MY ''TOYOTAS''--ARE THE BEST--STEPHANIE WAS HEBFUL FOR MY SERVICE APPOINTMENT--AND THE '' More

by DICKBURDYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
''JOE''-----BUISNESS MANAGER
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and hope you had a chance to enjoy some Dunkin Donuts while at our dealership!

December 12, 2018

Great He was Polite, knowledgeable and efficient which shows he is concerned that the customer gets everything that he expects. as an employer he is an More

by rurald350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
edward Rewt, Edward Rewt
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 12, 2018

EXCEPTIONAL JEFF WAS THE BEST SALES PERSON I HAVE EVER DEALT WITH WHEN BUYING A NEW AUTOMOBILE HE GETS 5 STARS FROM ME AND MY FAMILY. THERE WAS NEVER A MOMENT I T More

by JOANIE GONGLIEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review! We really appreciate this feedback!

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