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Toyota of Scranton
Scranton, PA
5,469 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,469 reviews
November 16, 2018
Service The service people were very friendly and professional and they did a good job of servicing my truck. The price was rather expensive though. The don The service people were very friendly and professional and they did a good job of servicing my truck. The price was rather expensive though. The donuts were good More
by SPARKYSTRANS
Verified CustomerEmployees Worked With
November 16, 2018
Excellent Service Center Always thorough and honest. Service Techs and staff are extremely helpful and courteous. Prepared and ready to answer any questions you may have. V Always thorough and honest. Service Techs and staff are extremely helpful and courteous. Prepared and ready to answer any questions you may have. Very professional and super friendly. Would definitely recommend to others. More
by RLMETCALF26
Employees Worked With
November 15, 2018
Purchase new vehicle Toyota of Scranton was recommended to me by a family member. My experience was A+. Mr Wagner very professional and went above and beyond to explain a Toyota of Scranton was recommended to me by a family member. My experience was A+. Mr Wagner very professional and went above and beyond to explain and show me everything I needed to know about my purchase of Rav 4 Limited. He even brought me back to service to show me the ropes. I would recommend Toyota of Scranton. The only downfall of purchase was wait time from agreeing the purchase at 11:30am., To signing after 2pm. I did consider leaving. Thank you Mr. Wagner, you did a great job. Laurie Henneforth More
by LAURIE
Employees Worked With
Chris Wagner, Howard Sweeny
November 15, 2018
Survey I am not a fan of surveys but I comple ed it because Alyssa is always great to work with. I have dealt with her every time I have come for service. I am not a fan of surveys but I comple ed it because Alyssa is always great to work with. I have dealt with her every time I have come for service. More
by oldflourchild
Employees Worked With
Alyssa Esteras
November 15, 2018
Leased a new rav 4 This is my second lease with this dealership and both times it was very pleasant. No pressure and the salesman was GREAT to work with. This is my second lease with this dealership and both times it was very pleasant. No pressure and the salesman was GREAT to work with. More
by SAMGIDRIVETRK
November 15, 2018
Going to be a return customer Toyota of Scranton's service was exceptional. We will definitely be return customers and recommend this dealership to anyone who is looking for a new Toyota of Scranton's service was exceptional. We will definitely be return customers and recommend this dealership to anyone who is looking for a new or used vehicle. More
by Melissa M
November 15, 2018
Came in to buy a car it was the best experience Steve was my salesman he was awesome he treated my wife n I w respect and really listened to our wants and needs. Mike was our finance guy he was very Steve was my salesman he was awesome he treated my wife n I w respect and really listened to our wants and needs. Mike was our finance guy he was very professional and super friendly he explained everything and also listened to our wants and needs. The entire experience took about 2 hours start to finish w a test ride. What a professional establishment I am so glad I went to Toyota of Scranton. I would recommend everyone I know to buy a car their. More
by JMUNIFO
Employees Worked With
Steven Heller, Michael May
November 15, 2018
Toyota of Scranton gives good service Very friendly people. Beautiful place with very comfy chairs while u wait. Car was fixed on time And they even washed it. Unfortunately I didn’t note Very friendly people. Beautiful place with very comfy chairs while u wait. Car was fixed on time And they even washed it. Unfortunately I didn’t note everyone’s names. More
by DAK409dak
Employees Worked With
November 14, 2018
Reliable great people It’s nice to be spoken to with respect. The team up here is thorough and excellent. I enjoy the comforts too, including Dunkin Donuts, the lounge and It’s nice to be spoken to with respect. The team up here is thorough and excellent. I enjoy the comforts too, including Dunkin Donuts, the lounge and the kids room which is top notch, according to my little ones. More
by Kissmorticia
November 14, 2018
Quick service I went in for my 10,000 mile service. The service rep told me it would be about an hour and it was almost exactly an hour. He told me everything that I went in for my 10,000 mile service. The service rep told me it would be about an hour and it was almost exactly an hour. He told me everything that was done in the service and made sure he answered any questions I had. More
by marygrace.sempa
Employees Worked With
Kevin Brzegowski
