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Toyota of Scranton
Scranton, PA
5,474 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,474 reviews
October 31, 2018
Top Dealer In PA! Toyota of Scranton is Excellent! Many new vehicles to choose from the lot. The dealership hours accommodate my work hours and the staff at the deale Toyota of Scranton is Excellent! Many new vehicles to choose from the lot. The dealership hours accommodate my work hours and the staff at the dealership are very professional. Very pleased with my finance team led by Richie and Marco and my salesman Chris Wagner. Chris Wagner was with me step by step through the entire sale of the new vehicle. Looking forward to my fourth new vehicle purchase at Toyota of Scranton! More
by BRIAN-BADDICK
Verified CustomerEmployees Worked With
Chris Wagner
October 31, 2018
10k Services Outstanding customer service, completed the service in less than an hour, including washing my truck! The status board in the customer lounge is an ex Outstanding customer service, completed the service in less than an hour, including washing my truck! The status board in the customer lounge is an excellent tool to monitor your vehicle during service. More
by donhislop
Employees Worked With
Brenda Willis, Maxx Broden
October 31, 2018
Service was prompt and done correctly the first time. Easy to schedule appts. The car was washed and next appt was offered to me. I decided to wait before was prompt and done correctly the first time. Easy to schedule appts. The car was washed and next appt was offered to me. I decided to wait before scheduling. More
by JMESSNER219
Employees Worked With
Maxx Broden
October 31, 2018
snow tire install Got in on time, fast service, clean facility. Service team is polite, waiting area is comfortable and clean and having a Dunkin Donuts on site doesn't Got in on time, fast service, clean facility. Service team is polite, waiting area is comfortable and clean and having a Dunkin Donuts on site doesn't hurt. More
by jimphil
Employees Worked With
Brenda Willis
October 31, 2018
Prompt service Disappointed with butler service. Overspray from tires on vehicle. Bird poop not cleaned off hood Service on oil change inspection etc very good Wou Disappointed with butler service. Overspray from tires on vehicle. Bird poop not cleaned off hood Service on oil change inspection etc very good Would not pay for butler service again More
by FKULICK1951
October 31, 2018
Less worry Planning a trip. Good to know the car is ready for it. I had experienced a thumping noise in the area of the driver’s side rear wheel. It appears t Planning a trip. Good to know the car is ready for it. I had experienced a thumping noise in the area of the driver’s side rear wheel. It appears the service corrected that problem. More
by JEANATTHEFARM4848
Employees Worked With
Brenda Willis
October 31, 2018
Poor Service Even though I had a service writer who understood my complaint on this visit the service technician blew me off again. I have been at the dealership f Even though I had a service writer who understood my complaint on this visit the service technician blew me off again. I have been at the dealership four times with my complaint without satisfaction. More
by JPS89
Employees Worked With
Don't know who worked on vehicle
October 31, 2018
Service Our service representative, RON, is always knowledgable, kind, patient, and positive. His amazing personality certainly helped us make our final decis Our service representative, RON, is always knowledgable, kind, patient, and positive. His amazing personality certainly helped us make our final decision and purchase. We are now happy to be a part of the Toyota Dealership family. Thank you! More
by KLENCESKI
Employees Worked With
Ron Pritchyk
October 31, 2018
Refund I was told if I traded my car in and took a lease on a CHR I would get $2000.00 back? Nothing yet from anyone? I was told if I traded my car in and took a lease on a CHR I would get $2000.00 back? Nothing yet from anyone? More
by BJS5545
Employees Worked With
Steve H, Jenna Sledzinski
October 31, 2018
Great Experience! Joe and Cathy went above and beyond to get the deal I wanted at the price I wanted. This is my second time buying a car off of Joe and I wouldn't go t Joe and Cathy went above and beyond to get the deal I wanted at the price I wanted. This is my second time buying a car off of Joe and I wouldn't go to anyone else. More
by MPASQUALICCHIO
