Joe Mercado Jr

Toyota of Scranton responded

Dear PLAVELLE1, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a fast, friendly, and enjoyable experience with us at Toyota of Scranton. It's great to know that our salesman and sales manager were able to provide you with knowledgeable assistance. We're pleased that you received a fair value for your trade-in as well. We're honored that this was your second vehicle purchase with us. Your continued trust and loyalty mean a lot to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again for your next vehicle purchase or service needs. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear GIANNAMARRANCA00, Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience at Toyota of Scranton and that everyone you dealt with made the process easy for you. Ensuring a smooth and enjoyable car-buying experience is what we aim for, and we're delighted that we were able to meet your expectations. Your satisfaction with your purchase is our ultimate goal, and we're glad to hear that you're very satisfied with it. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Beeb1228, Thank you for choosing Toyota of Scranton for your recent vehicle purchase! We're thrilled to hear that your experience, from the moment you walked in to driving away in your new vehicle, met your satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new ride! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear BJCATIVO, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you are consistently satisfied with the service you receive at Toyota of Scranton. It's truly rewarding to know that all four of your vehicles trust us for their needs. Providing on-time service, easy scheduling, and reliable follow-ups are priorities for us, and we're delighted that you've experienced these aspects firsthand. Your loyalty means the world to us, and we look forward to continuing to be your trusted dealership for many years to come. Should you ever need anything or have any questions, don't hesitate to reach out. We're always here to help! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JWILLIAMS92, Thank you so much for sharing your experience with us! We're thrilled to hear that Joe Mercado Jr. has provided you with excellent service and consistently meets your vehicle needs. Ensuring our customers are satisfied and finding the perfect vehicle is always our goal, and we're delighted that Joe has been able to achieve that for you. We appreciate your kind words and your continued trust in us. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

KHFRENS, It's fantastic to hear that you found our staff at Toyota of Scranton to be knowledgeable and friendly, especially Joe Mercado. We believe in creating a welcoming environment where customers feel comfortable and well-informed. Your positive feedback reinforces our commitment to providing top-notch service. We look forward to assisting you with any future automotive needs. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear VINCY44, Thank you for your kind words and recommendation! We're delighted to hear that everyone at our dealership was very nice and attentive to your needs. Providing exceptional customer service is our priority, and we're thrilled that we succeeded in meeting your expectations. Should you or anyone you know need assistance with anything in the future, please don't hesitate to reach out. We're always here to help, anytime of the day. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

PLUMJOE, Thank you for taking the time to share your experience with us at Toyota of Scranton! We're thrilled to hear that our team provided you with exceptional customer service. Our goal is to make every visit enjoyable and stress-free. We appreciate your business and look forward to serving you again in the future. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear DOMBROSKIJ523, Thank you so much for taking the time to share your positive experience with Toyota of Scranton! We're delighted to hear that Brian B provided you with excellent service as your salesperson during your recent used vehicle purchase. It's truly rewarding to have such loyal customers like you and your wife who have chosen Toyota of Scranton for multiple leases over the years. We appreciate your trust and continued support. We're equally pleased to know that our commitment to the community and various organizations has resonated with you. At Toyota of Scranton, we believe in giving back to the community that has been an integral part of our success. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to reach out. We value your feedback and are committed to continually enhancing our services. Thank you again for choosing Toyota of Scranton, and we look forward to serving you for many more years to come. Best regards, Sales Team Toyota of Scranton