
Toyota of Scranton
Scranton, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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not happy with service today. First negative review I have written about this dealership that is why I gave it 4 stars. Usually very good service. I had an appointment to have my First negative review I have written about this dealership that is why I gave it 4 stars. Usually very good service. I had an appointment to have my car inspected. I was waiting and was told they would tell me when it was done or if there was a problem. After waiting an hour and a half I went to the desk to see what the hold up was. Person I was dealing with was not there. Another employee that I asked seemed to be annoyed with my request to know what was going on with my car but did eventually find the problem and took care of it in a pleasant manner. My car needed a part and I have to go back. I'm sure it didn't take an hour and a half to find this out someone just neglected to notify me in a timely manner which I really find annoying. Usually your service is much better than this. Hope I don't have to write a negative review when I return to get this repair done on my car or I will have to find another dealership. I have been dealing with you people for many, many years and hope this is a one time thing. Roseann Dsurney More
Blinking light on cruise control stick I had a slight issue with my cruise control. It blinked occasionally when driving at night. Bonnie Weber found a technical service bulletin for the I had a slight issue with my cruise control. It blinked occasionally when driving at night. Bonnie Weber found a technical service bulletin for the repair ordered the part and had it installed. It only took an hour and they even washed my vehicle. You have to visit this dealership to believe it. The showroom and the service are incredible. More
recall About a year ago I received a notice of a pending recall on my 2010 Tacoma. The letter noted that the recall involved a fix for rear leaf springs tha About a year ago I received a notice of a pending recall on my 2010 Tacoma. The letter noted that the recall involved a fix for rear leaf springs that might break and possibly rupture the vehicle's fuel tank. The fix was not yet available and that I would be notified when a solution was reached. I received a letter about two months ago saying a fix had been developed and to call for an appointment. In two days of my calling the service department my truck was repaired and everyone I dealt with was pleasant and easy to deal with. I have owned many Toyota's and would recommend this dealership to anyone! JADJ More
Service Friendly and helpful. Excellent to deal with. Escorted me to my vehicle after vehicle was completed. Explained everything that was performed on my veh Friendly and helpful. Excellent to deal with. Escorted me to my vehicle after vehicle was completed. Explained everything that was performed on my vehicle. Thank you More
service excellence Brenda is an outstanding service advisor with integrity and honesty two characteristics that are most important in a auto dealership. Unfortunately no Brenda is an outstanding service advisor with integrity and honesty two characteristics that are most important in a auto dealership. Unfortunately not all dealerships have this quality but scranton does More
excellent sales rep. prompt, courteous, professional, I look forward to dealing with this sales person in the future. I lease a prius v and intend to trade it at the end o prompt, courteous, professional, I look forward to dealing with this sales person in the future. I lease a prius v and intend to trade it at the end of the year and get another one. More
Great Service! I recently went in for service and dealt with Jessica. She was extremely helpful and very nice. I told her I needed my car back as soon as possible a I recently went in for service and dealt with Jessica. She was extremely helpful and very nice. I told her I needed my car back as soon as possible and I got it back pretty fast. Also, when I went to pick up my car she took the time to walk out with me and check my car to make sure all the plastic was removed from the interior. I never saw that before. A great employee. More
Brenda rocks Great work, very professional. Will come there for all my service needs. Brenda is always a big help and I will go to her every time I need something Great work, very professional. Will come there for all my service needs. Brenda is always a big help and I will go to her every time I need something More
Service Great service dept, explained everything needed to be done to my car, Brenda Wills is the best! Would recommend Toyota of Scranton to my friends. Great service dept, explained everything needed to be done to my car, Brenda Wills is the best! Would recommend Toyota of Scranton to my friends. More
BAD!!! took way to long deal changed from sales to fin person then they took to long to pay off trade in and i had to pay diff to get loan payed off. over al took way to long deal changed from sales to fin person then they took to long to pay off trade in and i had to pay diff to get loan payed off. over all go to motor world More