Toyota of Scranton

Thank You Jenna for your great work! Jenna & Marisa were very professional. Jenna listened to what I wanted to accomplish and made it happen. They are both great assets to your dealersh Jenna & Marisa were very professional. Jenna listened to what I wanted to accomplish and made it happen. They are both great assets to your dealership. More

Delightful Experience I've always had a good experience at this dealership, and this night was even better. We happened to show up on the same night as the Toyota Customer I've always had a good experience at this dealership, and this night was even better. We happened to show up on the same night as the Toyota Customer Appreciation dinner and Mark gave us the dinner too! All of the staff was very friendly and eager to help; it was a very easy-going, relaxed atmosphere, very bright and clean too. Even though we didn't arrive until after 6:30pm, Mark and Omir stayed past 10pm, to finish the paperwork with no complaints, and we were able to drive our new Prius home that night! We love our Prius, and will definitely be back someday when I'm ready for something new... I'm very content with my 2010 Rav for now :-) More

Excellent friendly service Brenda was very helpful in answering all my questions. Then I needed a rental and she set it up quickly. She was an excellent person to deal with. Brenda was very helpful in answering all my questions. Then I needed a rental and she set it up quickly. She was an excellent person to deal with. More

A Happy Place From start to finish I find this dealership and its people friendly, responsive and more than ready to go the extra mile to get the information you wa From start to finish I find this dealership and its people friendly, responsive and more than ready to go the extra mile to get the information you want or need. Service is easy tell them what you want make the appointment and its done. It doesn't get any easier than that ! More

Great service experience! Kevin met me as soon as I parked the car. Since this was a recall visit, he explained exactly what needed to be done and how it would be accomplished Kevin met me as soon as I parked the car. Since this was a recall visit, he explained exactly what needed to be done and how it would be accomplished. I also told him there was a problem with my tire pressure, one tire was lower than the rest. He asked me if I needed a shuttle, which I refused, and then led me to the waiting area. My car was done in the time that Kevin told me it would be. Kevin also explained that when the winter tires were replaced by the summer tires, the seal was not right. He told me that it was now fixed. There was no charge for the visit, and Kevin had explained everything that was done in terms that I understood. He was courteous, and personable. We have had Toyota's from Scranton, since 2000. This is one of the best service experiences I have had there. I felt comfortable that the service done was completed as needed, and my tires are fine also. I would personally recommend Kevin to my Toyota friends, as I am sure that the service needed will be completed as promised. More

New car Would deal with Mr. Fisher any day. Very professional and informative. He is good at what he does and was a pleasure to work with. Would deal with Mr. Fisher any day. Very professional and informative. He is good at what he does and was a pleasure to work with. More

Great Experience! My experience, with Toyota of Scranton, was great! The atmosphere, is the best! Dunkin Donuts ,inside GREAT! Chris Wagner, was very helpful and always My experience, with Toyota of Scranton, was great! The atmosphere, is the best! Dunkin Donuts ,inside GREAT! Chris Wagner, was very helpful and always returned my calls! He was very patient with me, while I made my decsion. James Hazen, was also wonderfu,l and he made sure I understood everything! A GREAT EXPERIENCE! More

Great Experience This is the fifth car we have purchased from Toyota of Scranton. Great experience...as always! My husband is extremely happy with his new Camry! This is the fifth car we have purchased from Toyota of Scranton. Great experience...as always! My husband is extremely happy with his new Camry! More

Toyota of Scranton We purchased 2 vehicles this week, a 2014 RAV 4 Limited and a 2014 Toyota Tacoma . After an online inquiry Keven and Jenna reached out to answer our q We purchased 2 vehicles this week, a 2014 RAV 4 Limited and a 2014 Toyota Tacoma . After an online inquiry Keven and Jenna reached out to answer our questions so we decided to visit the dealership for a test drive. There is no pressure and the atmosphere is friendly and relaxed. Omir Omeragic took excellent care of us by securing great rates with financing ,he is definitely the bright star of Toyota of Scranton, he knows what he is doing and is passionate about customer satisfaction ! Both Jenna and Omir stayed after hours to accommodate our hectic work schedules. We have dealt with this dealership in the past and returned because they are amazing More

Another successful Toyota purchase. My Husband and I purchased a Camry and a Prius in 2011 and Carl Jenkins was the salesman we worked with. Carl was great in 2011 and again in 2014 when My Husband and I purchased a Camry and a Prius in 2011 and Carl Jenkins was the salesman we worked with. Carl was great in 2011 and again in 2014 when my husband traded in his 2011 Camry for a 2014 Camry. Carl made sure that we were getting the best deal possible. We have a daughter graduating from college next week. Once she secures a job and she is in a position to purchase a new vehicle we will definitely return to Carl Jenkins. We love our Toyotas and we definitely like working with Carl. More