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Toyota of Scranton

Scranton, PA

4.7
4,980 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 4,980 reviews

May 05, 2012

Andy was very friendly and worked with me on price. i started by emailing him on a quote for a new 4-Runner. He got back to me very quickly. We came to an agreement on a reasonable price and I was quit More

by sscotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Noone
May 03, 2012

Had my 1000 miles check. In & out within 1 hour and a 1/2. Checked my fluids & washed my car. The waiting area is beautiful & of course love the dunkin doughnuts!! More

by mickiw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Willis
May 02, 2012

Professional workers and service in a comfortable setting. Cathy Keohan was very helpful in helping us choose the right vehicle. Angelo Berretta made the final paperwork quick and efficient. All in a More

by dealrater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Berretta, Cathy Keohan
May 01, 2012

Chris Wagner was friendly, non-patronizing, patient and well-informed. We had to wait several weeks after deciding to buy and he called to remind us without being pushy. The closing/financing in the back More

by msands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wagner
May 05, 2012 -

Toyota of Scranton responded

msands Thank you again for your continued business! We are glad to hear that your overall experience was a positive one. However, you addressed a mutual concern that we would like to further discuss. Feel free to contact Mary Jo Preno our Customer Experience Manager to discuss your personal experience. We value and use our customers input to create a better experience for all future customers. mjpreno@tsofs.com or 570-702-8776

May 01, 2012

I liked dealing with Toyota of Scranton because I felt that I was treated fairly and honestly. At no time did I feel that I was being taken advantage of by anyone. The employees seemed to like their work More

by akridlo884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2012

My father recomended your delaership after he purchased a new corolla there. I had an excellent experience. The staff was very helpful and got me a great deal. More

by kozick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 30, 2012

Everyone was very pleasant at the dealership. It has a friendly atmosphere which makes buying a new vehicle a little easier. I hope to see the same kind of treatment when I return for service. I have boug More

by farfromnormal
Friendliness
Price
Recommend Dealer
Yes
April 26, 2012

Nobody beats Toyota Scion of Scranton. I have purchased 4 cars in the past 4 years and have never been disappointed. My Brother has purchased 2 cars. I have referred friends who have purchased 3 cars. When I More

by BB2228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 26, 2012

Our salesperson Cathy listened to what we wanted and our Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is ver More

by trasa1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trasa Ogozaly, Cathy Keohan, Bonnie Weber
April 20, 2012

Jenn was honest, pleasent, friendly, and easy to work with. I would def recommend her to anyone looking to buy a Toyota in our area. More

by JaciZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn
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