Toyota of Scranton

Our salesperson Cathy listened to what we wanted and our Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is ver Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is very organized. I have purchased accessories and got everything I wanted quickly. The atmosphere is so comfortable, I look forward to coming for service. I will definately purchase another Toyota from this dealership. More

Jenn was honest, pleasent, friendly, and easy to work with. I would def recommend her to anyone looking to buy a Toyota in our area. with. I would def recommend her to anyone looking to buy a Toyota in our area. More

Outstanding experience as always! Traded in my old Rav 4 for NEW one.....painless, personable, knowledgeable......Joe and Mike were great, explained everything...professional but great fun ! This a great d for NEW one.....painless, personable, knowledgeable......Joe and Mike were great, explained everything...professional but great fun ! This a great dealership that really knows what customer service is all about......I've been a customer for 10 years and have NO intention of going anywhere else!! More

We didn't feel too much pressure. We were allowed to think things over and make a good decision. One of the things I really liked was that we were able to take a test drive without having any employee o think things over and make a good decision. One of the things I really liked was that we were able to take a test drive without having any employee of the dealership with us. It made us feel as if it were our car in the first place. More

Everyone was so courteous, helpful and polite. It seemed Everyone was so courteous, helpful and polite. It seemed that they were willing to bend over backwards to be of assistance. This seems to me to Everyone was so courteous, helpful and polite. It seemed that they were willing to bend over backwards to be of assistance. This seems to me to be a first rate operation. It was the first time I had purchased an automobile there. I purchased a Prius 3 which was different from any car I have ever owned which left me with lots of questions even after I had gone through the manual several times and they were very helpful with answers. More

Picked up our 5th Toyta this morning (2012 RAV4) and couldn't be more satisfied; like dealing with old friends. Actually looking forward to future service visits, as that experience mirrors the sales e couldn't be more satisfied; like dealing with old friends. Actually looking forward to future service visits, as that experience mirrors the sales experience. This place still sets the standard for others to follow. More

Recently my wife and I purchased a new 2012 Camry from Toyota of Scranton. We must have test driven 10 cars and visited 3 or 4 times before making our final pick. Through the entire process Lewis was more Toyota of Scranton. We must have test driven 10 cars and visited 3 or 4 times before making our final pick. Through the entire process Lewis was more then patient and very helpful. The entire process of buying a car at this dealership was easy with no pressure from anyone. This dealer certainly has the selling/buying process down pat. After our purchase was complete, Lewis spent the time with us to explain everything on the new car and took the time to give us a tour of the dealership, showing us where all the departments where and who to speak to if we needed anything. Again they know what they are doing here. More

My husband and I purchased a new 2012 Camry XLE from Jeff Mericle yesterday. We looked at a few different cars at a few different dealerships and very quickly determined that the Camry and Toyota of Scranton Mericle yesterday. We looked at a few different cars at a few different dealerships and very quickly determined that the Camry and Toyota of Scranton was a perfect match for us. It literally is a one stop shopping experience... even the DMV work was done on the spot (at night!) and we left with our car prepped, licensed, and ready to roll! Jeff was an exceptional salesman and also not a bad marriage counselor when my husband and I were (almost literally) butting heads! The whole Toyota of Scranton team was phenomenal and we are totally pleased. If you're looking to buy a Toyota, go talk to Jeff at Toyota of Scranton. He's the bomb! More

buying my first new car was great at toyota iof scranton. they were friendly and did not pressure me at all. we worked together to come to a great price on my new toyota tacoma. they were friendly and did not pressure me at all. we worked together to come to a great price on my new toyota tacoma. More

This dealer is a model for the other locals to follow. The sales and service staff are friendly and well informed, and go all out to put the customer at ease. I read the few negative reviews on this site The sales and service staff are friendly and well informed, and go all out to put the customer at ease. I read the few negative reviews on this site, and only assume those writers will never be happy anywhere - after 3 purchases, Toyota Scranton has me convinced they are here to stay, and will do that by excelling (not just by "selling") at all they do. If you're one who thinks all NEPA dealers are shysters, try this one - they'll knock your socks off, and you'll never buy elsewhere. More