Toyota of Scranton

Very professional and courteous. The staff was also very knowledgable about the vehicle and the vehicles features. I would highly recommend your dealership to family and friends. knowledgable about the vehicle and the vehicles features. I would highly recommend your dealership to family and friends. More

This was the best car-buying experience we have ever had! Mark Thomas --- excellent salesman, very professional. Omir --- very helpful and considerate. Sue Krisanda --- very congenial. The whole experience Mark Thomas --- excellent salesman, very professional. Omir --- very helpful and considerate. Sue Krisanda --- very congenial. The whole experience went very smoothly. More

Toyota of Scranton provides the ultimate customer service, from sales to service. This is the second new vehicle we purchased from this dealership in the last 12 months.The reason we came back...the service, from sales to service. This is the second new vehicle we purchased from this dealership in the last 12 months.The reason we came back...the knowledgeable staff, no pressure sale, terrific price, and the overall friendliness of the entire Toyota of Scranton team...they make you feel like family, the good side of the family :o) As for the Service Department, they are second to none. This dealership has a very talented team and should be proud. As long as Toyota...The Corporation...continues making quality, affordable cars & trucks my family will continue to purchase from Toyota of Scranton as well as recommend the dealership to our friends. More

Can't say enough for the excellent service that George Zepherin gave the wife and myself. My original reason for being at Scranton Toyota was for a recall on a corolla that my wife Janice owns but George Zepherin gave the wife and myself. My original reason for being at Scranton Toyota was for a recall on a corolla that my wife Janice owns but I fully intended to look for a replacement for my corolla. I did not inform anyone that I was in the market to buy and not just browsing but George Zepherin was the only sales rep that approached my wife and me and was very helpful so he ended up with the sale. Omir Omeragaic was fantastic during the paper work session of the sale making the end to a long day very pleasurable. More

I have had a few service appointments here since I purchased a new Toyota tundra last year. I have experienced an arrogant service associate, Rick, and poor service. My vehicle had to be returned to h purchased a new Toyota tundra last year. I have experienced an arrogant service associate, Rick, and poor service. My vehicle had to be returned to have the work redone, including an alignment and corroded battery cable. Also, I now have a deep scratch which I believe happened while servicing my vehicle. More

This is the 2nd vehicle that we have bought/leased from Mark. He is a true gentleman and does not pressure you in any way. Mark takes the time to listen to what you are looking for in a vehicle and then Mark. He is a true gentleman and does not pressure you in any way. Mark takes the time to listen to what you are looking for in a vehicle and then makes the entire process as smooth as possible. Mark is very knowledgeable and really makes the entire process a great deal easier. When we are ready for car # 3 we will definitely look for Mark! More

I went into this buying a used car experience thinking it was going to be horrible as all my car purchases have been in the past. I was greeted on a Wednesday evening by Andrew Hatfield and he was very nice was going to be horrible as all my car purchases have been in the past. I was greeted on a Wednesday evening by Andrew Hatfield and he was very nice and comforting. Told him what we were looking for an was very accommodating. We drove a few cars on Wednesday but then Andy told us there was a 2011 Toyota Venza that was in the back that was not even detailed yet. We were able to come back Saturday to test drive and loved it. I had a price that I wanted to get for my Trade In and also a Price I wanted to pay for a vehicle. Toyota BEAT that price and I was driving away in a new car on Saturday. This was the best car buying process I have even had and I am absolutely thrilled. More

First class experience from the moment you arrive. Wonderful people with great passion for customer service. Michael Slater was patient and informative, answering all of our questions. Howard Sweeny m Wonderful people with great passion for customer service. Michael Slater was patient and informative, answering all of our questions. Howard Sweeny made the financing portions as easy as one can hope for. We could not have been more satisfied. We will definitely return. More

Always a great experience at Toyota of Scranton. We have bought 6 new cars there and would never go anywhere else. They know their cars and fit them to our needs. Staff is always friendly and accommodating bought 6 new cars there and would never go anywhere else. They know their cars and fit them to our needs. Staff is always friendly and accommodating!! More

They employees that we worked with were very knowledgeable and helpful. We will be going here from now on for all our new car purchases. knowledgeable and helpful. We will be going here from now on for all our new car purchases. More