Toyota of Scranton

Easiest dealership to work with by far!! I spent 2 months looking at and pricing new 2014 Toyota Tacoma's and found Toyota of Scranton to be without a doubt the best/easiest dealership to I spent 2 months looking at and pricing new 2014 Toyota Tacoma's and found Toyota of Scranton to be without a doubt the best/easiest dealership to work with...first getting internet pricing from Keven Spencer and having him keeping me in the loop during the process..... to walking onto the dealership lot for the first time to just look around and meeting George Zepherin....no "hard sell"...just let me look around and answered all my questions even though it was 90 degrees outside and we were out there looking at the Tacoma's for over an hour ... George was very knowledgeable about all aspects of the vehicles and what each one had to offer. When I came back the next week and took the truck for a test drive I decided on the one I wanted but I didn't like the rims...George said "no problem, we will get you one with the rims you want". When I came back in a few days later I dealt with Cathy Keohan and she was also very knowledgeable about all aspects of the Tacoma I was purchasing and answered all my questions. When it came time to sign all the paper work on another day it was Cathy's day off...George called her and she came down so she could go over the truck with me one more time and go over all the paperwork that had to be signed and made sure all my questions were answered....all on her day off! All in all a very easy process- much better than the other dealerships I checked with...by far. More

2014 Toyota Tacoma From the moment we walked in the door, everyone was very helpful and friendly. They made the car buying experience less stressful. From the moment we walked in the door, everyone was very helpful and friendly. They made the car buying experience less stressful. More

2014 Prius Three We had a wonderful experience purchasing our new Prius from Cathy. She is very approachable and knowledgeable about the different makes and models a We had a wonderful experience purchasing our new Prius from Cathy. She is very approachable and knowledgeable about the different makes and models available. She got us a great price and was more than willing to work with us when we changed our minds and went with the Prius Three after initially purchasing (but not taking delivery of) the Prius Two. Kevin followed up with us to make sure that our experience was pleasant and agreeable. We have always had pleasant experiences with the service staff in the maintenance of our Camry and Corolla. More

Excellent place to buy a car Great place to buy a car I've bought my 2012 from here and now I bought my 2014 I also recommend 2 co workers in the last moth who purchased from s Great place to buy a car I've bought my 2012 from here and now I bought my 2014 I also recommend 2 co workers in the last moth who purchased from scranton toyota. My sales guy Sean fisher was excellent he's an asset to your company don't loose this guy !! More

2014 Toyota Corolla I had a great overall experience purchasing my new 2014 Toyota Corolla. Keith was extremely helpful, friendly, and knowledgable. He also kept in close I had a great overall experience purchasing my new 2014 Toyota Corolla. Keith was extremely helpful, friendly, and knowledgable. He also kept in close contact with me about the status on my car and made himself readily available. This is my second Toyota I have leased, both experiences pleasant. I would recommend this Toyota to friends and family, and would also recommend the services of Keith. Great job. More

Service appointment Disappointed. After waiting 2 hours to get my oil changed with a scheduled appointment, I notice I have new scratches in my truck and my battery termi Disappointed. After waiting 2 hours to get my oil changed with a scheduled appointment, I notice I have new scratches in my truck and my battery terminals are completely corroded. At each service appointment I ask them to fix the corrosion problem and it never gets resolved. Also, I have new scratches near on my front fender near the hood and down the side of the fender. It clearly looks like someone leaned against it and slid down it while the hood was open because there is no scratches on the hood. This happened on the opposite side in roughly the same area on an earlier service appointment. I notified the service department of it and nothing was done! Mind you I bought this truck brand new at this dealership. More

Detailing The only glitch I encountered was on the vehicle delivery. There were some oversights by the detailing department. This was not a worry as Cathy immed The only glitch I encountered was on the vehicle delivery. There were some oversights by the detailing department. This was not a worry as Cathy immediately took the new vehicle back tothe detail ddepartment to have the issue resolved. More

Great Experience Doug Stahl was the sales rep that helped us with our purchase. He was great to work with and tried to make our buying experience the best that it cou Doug Stahl was the sales rep that helped us with our purchase. He was great to work with and tried to make our buying experience the best that it could be! He is truly a great employee and you are very lucky to have him!! The dealership overall if very good, which is why we came back when we were looking for another Toyota! There was another sales person that sits across from Doug who was not even helping with our sale, but was right there to get a Balloon (or "ball" as my one year old calls it) for my son when his first one busted! It is the small things mean a lot! Being a family friendly dealership makes or breaks sales and Toyota Scion of Scranton is definitely on the top of our list! More

Great Service The service was wonderful. Buying a new 4 Runner was expensive so the leasing option was thoroughly explained. For my family it made sense to lease an The service was wonderful. Buying a new 4 Runner was expensive so the leasing option was thoroughly explained. For my family it made sense to lease and we were able to have the payment that worked for us. More

Comforting team! When I first reached out to Marisa, I was only throwing the idea in the air about getting a new car. I wasn't certain what I wanted.. I had three diff When I first reached out to Marisa, I was only throwing the idea in the air about getting a new car. I wasn't certain what I wanted.. I had three different cars in mind. I told Marisa what I was looking for and my price range and she found the perfect car for me! I can't down to the dealership the next day where I met Jenna and took the Corolla S for a test spin. Once I got back from the test drive, Jenna and Marisa answered all of the questions I had (it was the first time I was buying a car from a dealership) and they made me feel at home the entire time! A very comforting sales team that helped me with the best price that can get me and then I was sold. Thank you so much guys, I love my new car. More