Toyota of Scranton

Much better service than we received at either Independance Toyota in Hazleton or from Motor World. Carl was knowledgeable, friendly and did not treat us like we were fools. Independance Toyota in Hazleton or from Motor World. Carl was knowledgeable, friendly and did not treat us like we were fools. More

We are fully satisfied with Billy Mulligan and his approach. We feel somewhat uncomfortable only during live chat with few executives, not all. I highly recommend this dealer to my friends. approach. We feel somewhat uncomfortable only during live chat with few executives, not all. I highly recommend this dealer to my friends. More

We were pleased with the quick and easy car buying experience. We were happy with the price and the staff persons were friendly and helpful. experience. We were happy with the price and the staff persons were friendly and helpful. More

Bought a precertified rav4. should have been better prepared for negotiations. Also, soon after I discovered an intermittent noise. they replaced the brake shims but this did not fix the noise. T prepared for negotiations. Also, soon after I discovered an intermittent noise. they replaced the brake shims but this did not fix the noise. The service manager rode with me twice but was not able to replicate it and still do not have it patterned out. It only happens once in a while but is very annoying (and concerning) when it does. after almost 2 months and 4 visits it is still there. More

Had new tires mounted prior to winter (the buy 3 get 1 free sale); I was allowed to delay the 4 wheel alignment. Came back in a month later for alignment and inspection, and they let me know that the ins free sale); I was allowed to delay the 4 wheel alignment. Came back in a month later for alignment and inspection, and they let me know that the inspection I had planned concurrently was actually a little early (my error) - they technically could do it, but it would short the duration on the old sticker. Since I'd be back soon enough for a routine service interval, and they didn't just go and do the unnecessary work, the heads up was appreciated. This is one of the many benefits of Toyota Scranton - they give you flexibility and options, and perform as true advisors during sales AND service. More

I went to Toyota of Scranton to keep my Mom company while she dropped off HER car that she bought there. We had a nice time in their comfy waiting area. While there, a Toyota Venza caught my eye and Billy she dropped off HER car that she bought there. We had a nice time in their comfy waiting area. While there, a Toyota Venza caught my eye and Billy Mulligan, with his friendly demeanor and patience and knowledge helped me get a great deal! months later when I had it serviced, Bonnie, again super friendly and easy to talk to, made me feel valued and made bringing my car in and out for service a breeze! LOVE it here..... just like my Mom said I would ~ Diane H More

Toyota of Scranton addressed my concerns about a service charge and addressed those concerns to my satisfaction. I will be going back to T of S. charge and addressed those concerns to my satisfaction. I will be going back to T of S. More

Friendly encounter and satisfied customer. Ms.Taryn was kind and informative and handled the sale proceeds in a professional manner. Answered all the pertinent questions and explained all the technology kind and informative and handled the sale proceeds in a professional manner. Answered all the pertinent questions and explained all the technology in the car very clearly and easy to understand format. Thanks for the good work. mbaikadi@gmail.com More

My experience with this dealership was wonderful. Jeff was polite, helpful and very concerned with our needs. He's an excellent asset to your company. was polite, helpful and very concerned with our needs. He's an excellent asset to your company. More

I had an excellent experience because Chris worked with me and gave me a very fair price on the car. Chris also answered all of my questions, and he explained all aspects of the car and he even helped me s me and gave me a very fair price on the car. Chris also answered all of my questions, and he explained all aspects of the car and he even helped me set up the radio and Bluetooth. More