2,948 Reviews of Toyota of Scranton - Service Center
Service of 2018 rav 4 My vehicle was serviced and developed a problem on the way home. I brought it back in the next day, problem was fixed and sent on my way. My vehicle was serviced and developed a problem on the way home. I brought it back in the next day, problem was fixed and sent on my way. More
Title? Phoned once service was complete. Every one i spoke with was professional and courteous. My car was in great shape upon receiving back from service. Phoned once service was complete. Every one i spoke with was professional and courteous. My car was in great shape upon receiving back from service. More
Excellence Timely and well informed. And had a cup of coffee too. They checked for issues and didn’t try to sell me services I didn’t need. I travel from Pitts Timely and well informed. And had a cup of coffee too. They checked for issues and didn’t try to sell me services I didn’t need. I travel from Pittston to service even though there is another dealer who is closer. That should tell you all you need to know. More
squeaky door I came in for a squeaky door. You did not fix that but spend a very long time on things I did not ask for like your floor mats and stuff I DID NOT AS I came in for a squeaky door. You did not fix that but spend a very long time on things I did not ask for like your floor mats and stuff I DID NOT ASK FOR. YOU DID NOT FIX WHAT I CAME IN FOR. YOU SPEND TWO HOURS NOT FIXING THE CAR. More
Friendly Staff 15,000 mile check up and inspection. Service was good but it was quite a wait due to the state computers being down. Not the dealerships fault. 15,000 mile check up and inspection. Service was good but it was quite a wait due to the state computers being down. Not the dealerships fault. More
Outstanding service Toyota of Scranton’s Service is outstanding. The staff are friendly, professional, caring and go out of their way to accommodate every need and concer Toyota of Scranton’s Service is outstanding. The staff are friendly, professional, caring and go out of their way to accommodate every need and concern. More
Kind and quick Kevin was clear and concise when providing information. Everything went smoothly. I would recommend the service center to others based on the ease o Kevin was clear and concise when providing information. Everything went smoothly. I would recommend the service center to others based on the ease of use. More
Always tolerable. Waiting in a car dealership for your car to get serviced is never your favorite task, but Toyota makes it pleasant. Lou went above and beyond during m Waiting in a car dealership for your car to get serviced is never your favorite task, but Toyota makes it pleasant. Lou went above and beyond during my most recent visit to make sure an unanticipated and unscheduled small problem my car was having received attention. More
Inspection/ Routine Maintenance Great service, keep you up to date on how it’s going and provide a text immediately to get in touch with them while my vehicle is being serviced. Get Great service, keep you up to date on how it’s going and provide a text immediately to get in touch with them while my vehicle is being serviced. Get me in and out as quickly as possible. Excellent customer service and always friendly! More
Great staff! Even though the problem I experienced could not be found, I am confident that the staff had completely check everything. My 30 day checkup was also c Even though the problem I experienced could not be found, I am confident that the staff had completely check everything. My 30 day checkup was also completed in the visit. More