2,610 Reviews of Toyota of Scranton - Service Center
1K service: great as always Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard others can't seem to come close to meeting. More
Outstanding Service Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was ki Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was kind and courtious. Work was done in a timely manner and they spent time going over everything that was performed on the vehicle along with going over some things that will need to be done in future visits. They were fair and honest, can't ask for much more than that! More
Recommended Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. How could it get any better? More
Friendly & efficient service. Always get an appointment when I need it and the employees are always friendly & efficient. Never try to sell me anything I don't need. Very comfort Always get an appointment when I need it and the employees are always friendly & efficient. Never try to sell me anything I don't need. Very comfortable atmosphere to wait in. More
Service on 2010 Tacoma Brought my 2010 Tacoma in for it 50000 mile service; I purchased my truck new from Toyota of Scranton and all service needs up to this point have bee Brought my 2010 Tacoma in for it 50000 mile service; I purchased my truck new from Toyota of Scranton and all service needs up to this point have been performed solely by Toyota of Scranton - I wont let any other place touch it! Service each time varied from ok to Great so there so has not been consistently great everytime but I think that is due to how busy the service area is on any given day. Toyota of Scranton has a fantastic waiting area and usually the service is completed rather quickly. Basic service is a little pricey since my Tacoma isn't covered by Toyota Care anymore - wish basic service costs were covered longer but I still put my trust in Toyota of Scranton and really wouldn't ever hestitate to recommend them... More
Toyota Care 10k service I took my 2014 Tundra for its 10k mile service under Toyoya Care , Torrie was nice enough to call and offer to schedule an appointment for me . On yr I took my 2014 Tundra for its 10k mile service under Toyoya Care , Torrie was nice enough to call and offer to schedule an appointment for me . On yr day of service I spoke with Anthony Fierro who was the service advisor assigned to me , he explained a recent service advisory to me and was very knowledgable and pleasant . I love how the truck was washed on day of service . We have purchased 3 vehicles from Toyota of Scrsnton and love both the brand and the dealership More
Drive up service without an appointment........both items were taken care of in a timely fashion and with no charge to me. Everyone was very friendly. without an appointment........both items were taken care of in a timely fashion and with no charge to me. Everyone was very friendly. More
Service is the Name Anyone can sell u a car at a semi decent price. Its what happens afterward. This dealership has done an excellent job in handling all of the work pe Anyone can sell u a car at a semi decent price. Its what happens afterward. This dealership has done an excellent job in handling all of the work performed on my vehicle In quickly--worked on quickly and efficiently and out More
No Issues. The sales staff is very knowledgeable and professional. Easy to work with. Customer service goes out of their to resolve any issues, and develop repea The sales staff is very knowledgeable and professional. Easy to work with. Customer service goes out of their to resolve any issues, and develop repeat customers. More
Collision Center Visit Everyone takes the time and effort to personalize the experience - you do not leave feeling you're just another of hundreds of paying customers. You Everyone takes the time and effort to personalize the experience - you do not leave feeling you're just another of hundreds of paying customers. You leave informed, and confident that the job was done properly. Despite the unfortunate circumstances (winter accident), all involved went above and beyond to ease the associated burdens. More