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Toyota of Scranton - Service Center

Scranton, PA

4.7
2,571 Reviews

2,571 Reviews of Toyota of Scranton - Service Center

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June 18, 2013

Never, ever, ever on time with anything. In fact, often HOURS late on their estimates, one time even a day. Also have claimed things to be broken that upon further inspection by two other in affiliated mec More

by Cbarrows88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt, Tom, Rich, Ashley, Cheryl (?)
June 12, 2013

Vito went above what was needed for to make sure that my car was serviced while I was there. His staff was helpful and professional through the entire process. More

by shaffermd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 12, 2013

Everytime I have dealt with Toyota service they have been great and helpful. I could have taken to my original dealer but the crew at Toyota of Scranton are friendly, fast and efficient. I will be back next More

by shaffermd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 05, 2013

Great people who take care of their customers. Their staff is courteous and very professional. Also the place is pet friendly! Bring the dog when you get the oil changed and they take their picture an More

by M1matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Edwards
June 05, 2013

Ashley helped me set up my appointment which was very nice. Then when I came in I was greeted as soon as I stepped out of my car by Kevin who kept me updated about my car. The service was very nice and f More

by Bails005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 05, 2013

I purchased my car from Toyota of Scranton a few years ago and since then have had it serviced there exclusively. The prices are extremely reasonable especially for the quality of work performed. The wait More

by Northwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Weber, Sue Edwards
June 03, 2013

was in for 5,000 mile service and waited while it was was in for 5,000 mile service and waited while it was performed and was very satisfied with all steps of the work including the time it took. I will More

by deojay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Weber
June 03, 2013

VERY HAPPY WITH SERVICE BRENDA IS ALWAYS FREINDLY AND KNOWLEDGEABLE.MY VEHICLE WAS IN AND OUT AND THE JOB IS ALWAYS DONE RIGHT. HOPEFULLY THE QUALITY OF SERVICE WILL CONTINUE. THANKS, TIM More

by SINNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Willis, Amanda Tucker
June 03, 2013

I needed an oil change on my Tundra before taking my wife and kids on vacation. It was last minute but they were able to squeeze me in. The girl on the phone was great to deal with and the service was prompt More

by tundra5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Weber, Sue Edwards
June 03, 2013

Ashley was very helpful when I contacted Toyota in regard to the 10,000 mile service on my rav4. The service department was also helpful and got my vehicle in and out in a reasonable amount of time. More

by QBigs
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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