2,571 Reviews of Toyota of Scranton - Service Center
Never, ever, ever on time with anything. In fact, often HOURS late on their estimates, one time even a day. Also have claimed things to be broken that upon further inspection by two other in affiliated mec HOURS late on their estimates, one time even a day. Also have claimed things to be broken that upon further inspection by two other in affiliated mechanics we in fine condition. Definitely over priced. And definitely gave me (female) one price and gave my father (male) a lesser price. Will never go here unless absolutely necessary for a warranty issue. More
Vito went above what was needed for to make sure that my car was serviced while I was there. His staff was helpful and professional through the entire process. car was serviced while I was there. His staff was helpful and professional through the entire process. More
Everytime I have dealt with Toyota service they have been great and helpful. I could have taken to my original dealer but the crew at Toyota of Scranton are friendly, fast and efficient. I will be back next great and helpful. I could have taken to my original dealer but the crew at Toyota of Scranton are friendly, fast and efficient. I will be back next time I need service! More
Great people who take care of their customers. Their staff is courteous and very professional. Also the place is pet friendly! Bring the dog when you get the oil changed and they take their picture an staff is courteous and very professional. Also the place is pet friendly! Bring the dog when you get the oil changed and they take their picture and put it on the bulletin board. More
Ashley helped me set up my appointment which was very nice. Then when I came in I was greeted as soon as I stepped out of my car by Kevin who kept me updated about my car. The service was very nice and f nice. Then when I came in I was greeted as soon as I stepped out of my car by Kevin who kept me updated about my car. The service was very nice and friendly. More
I purchased my car from Toyota of Scranton a few years ago and since then have had it serviced there exclusively. The prices are extremely reasonable especially for the quality of work performed. The wait ago and since then have had it serviced there exclusively. The prices are extremely reasonable especially for the quality of work performed. The waiting area is comfortable and even has fireplaces and a Dunkin Donuts in it. When I schedule an appointment the people on the phone are very helpful and can usually fit me in on one of my very few days off. I have been very pleased with my experience to date and would recommend them to anyone. More
was in for 5,000 mile service and waited while it was was in for 5,000 mile service and waited while it was performed and was very satisfied with all steps of the work including the time it took. I will was in for 5,000 mile service and waited while it was performed and was very satisfied with all steps of the work including the time it took. I will be back for the next 5,000 service and from past experience should get the same fast and excellent service. More
VERY HAPPY WITH SERVICE BRENDA IS ALWAYS FREINDLY AND KNOWLEDGEABLE.MY VEHICLE WAS IN AND OUT AND THE JOB IS ALWAYS DONE RIGHT. HOPEFULLY THE QUALITY OF SERVICE WILL CONTINUE. THANKS, TIM KNOWLEDGEABLE.MY VEHICLE WAS IN AND OUT AND THE JOB IS ALWAYS DONE RIGHT. HOPEFULLY THE QUALITY OF SERVICE WILL CONTINUE. THANKS, TIM More
I needed an oil change on my Tundra before taking my wife and kids on vacation. It was last minute but they were able to squeeze me in. The girl on the phone was great to deal with and the service was prompt and kids on vacation. It was last minute but they were able to squeeze me in. The girl on the phone was great to deal with and the service was prompt and inexpensive. Would definitely recommend the service department to anyone. More
Ashley was very helpful when I contacted Toyota in regard to the 10,000 mile service on my rav4. The service department was also helpful and got my vehicle in and out in a reasonable amount of time. to the 10,000 mile service on my rav4. The service department was also helpful and got my vehicle in and out in a reasonable amount of time. More