Toyota of Scranton - Service Center

I visited Toyota Scion of Scranton last week for a vibration on my van. I had originally thought the wheels were off balance. Kevin, who was the person helping me in service, told me that it may not b vibration on my van. I had originally thought the wheels were off balance. Kevin, who was the person helping me in service, told me that it may not be just a balance issue. Turns out, the axle was ready to break and it was unsafe to drive. Luckily it was under warranty and they provided a rental car for me until my van was fixed. I was a little upset that an axle could go bad after 20,000 miles but I couldn't ask for any better service from Kevin and the dealership. More

I had just purchased my new vehicle 2 weeks ago but they did not have enough time to put on the accessories I wanted. So I made an appointment to have my remote starter installed, they provided a loaner car did not have enough time to put on the accessories I wanted. So I made an appointment to have my remote starter installed, they provided a loaner car for me to go to work while they took care of the installation. Kevin called me around lunchtime to let me know it was ready and I was on my way. Thanks toyota/scion of Scranton for making accommodations for me to go about my normal day. More

My Rav4 was at the dealership for state inspection. They found my brakes were low and needed to be replaced. While the price seemed kind of high compared to the local garages, I still had the repairs done a found my brakes were low and needed to be replaced. While the price seemed kind of high compared to the local garages, I still had the repairs done any way. I've heard nothing but good things about the dealership and the quality of work, which is why I had the repairs done at the dealer. Kevin was able to give me different options when it came to the repair, so I didn't feel like I was forced to do anything. More

I brought my Toyota Avalon in for service for a check engine light that was on. Kevin was my advisor, he was very helpful and finding out what was wrong with my car. It was all covered under Toyota warra engine light that was on. Kevin was my advisor, he was very helpful and finding out what was wrong with my car. It was all covered under Toyota warranty, so it didn't cost me anything. The only downside is that they didn't have the part in stock, so I have to come back. More

I had my recent visit for my 1000 mile service for my Toyota Venza. I had a great experience while purchasing this vehicle and so far the service seems to be the same way. Kevin walked me through what ha Toyota Venza. I had a great experience while purchasing this vehicle and so far the service seems to be the same way. Kevin walked me through what happens on each of my next service visits, and he even paired my Bluetooth for my cell phone. Great service! More

I brought my tundra in for its 25,000 mile service, the last free service. Kevin was very helpful and explained what my next service would be for 30,000 miles. I've had great experiences buying my truck at last free service. Kevin was very helpful and explained what my next service would be for 30,000 miles. I've had great experiences buying my truck at this dealership, and the service is just as good. More

My recent service visit was great. Kevin was the service professional helping me but everyone else was great as well. Everything this dealership does is top notch. If only all other dealerships could be lik professional helping me but everyone else was great as well. Everything this dealership does is top notch. If only all other dealerships could be like this one. More

Every one I dealt with was extremely helpful and Every one I dealt with was extremely helpful and professional. It was an excellent service visit and I will definitely recommend you to others and w Every one I dealt with was extremely helpful and professional. It was an excellent service visit and I will definitely recommend you to others and will use you in the future. More

I brought my BMW in for a tire repair. Kevin was very helpful in getting my information into the computer and getting me out the door in under an hour. I would recommend Kevin and the dealership to every helpful in getting my information into the computer and getting me out the door in under an hour. I would recommend Kevin and the dealership to everyone, even if they don't own a Toyota. More

The service department is always excellent. On my last visit, I dealt with Kevin and he took care of my routine maintenance and my usual free car wash. You can't beat it!! visit, I dealt with Kevin and he took care of my routine maintenance and my usual free car wash. You can't beat it!! More