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2,953 Reviews of Toyota of Scranton - Service Center
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November 14, 2018
great service quick and easy.had a very good experiece.keept oil changed ,inspection programmed spare key and washed outside of truck within an hour..good job..i will be back at the next service for sure. oil changed ,inspection programmed spare key and washed outside of truck within an hour..good job..i will be back at the next service for sure. More
by PHILIPLEESKELTON
Verified CustomerEmployees Worked With
not sure,need a picture
November 14, 2018
Pa State Inspection Pleasant service advisers met me at the drive through. Proceeded to the counter to check in for my appointment at 10:30 and was served by Matt. To my Pleasant service advisers met me at the drive through. Proceeded to the counter to check in for my appointment at 10:30 and was served by Matt. To my surprise my appointment lasted until after 1PM. Just as a suggestion, it would be a nice idea if the adviser provided an ETA for the completion of my service. Otherwise, I had a good service visit. More
by TOMPREAMBO
Employees Worked With
Matthew Stein, Louie Vitorio
November 14, 2018
Have several vehicles!! I have several vehicles that I take for service plus family members for a very long time ,service included through the years oil changes,new tires, br I have several vehicles that I take for service plus family members for a very long time ,service included through the years oil changes,new tires, brakes , mechanical problems, body shop repair and paint ect.......... AND I HAVE NEVER GOT A COUPON FOR ANYTHING FREE OIL CHANGES TIRE ROTATION ECT.... I am thinking of taking my business somewhere else !! Not even mentioning the several new cars I purchased!!! WHERE ARE THE COUPONS OR SOMETHING FREE FOR A CHANGE!!! All you want is for people to buy new and even then you have cut back the time and years for free service!! Getting real cheap Toyota is !!!!! More
by BROWNINGCHAS
Employees Worked With
November 14, 2018
INSPECTION AND 10,000 MILE CHECK UP I GAVE THIS SERVICE 5 STARS BECAUSE THEY WERE COURTEOUS AND QUICK. THEY EVEN WASHED MY CAR AND WITH ALL THE RAIN REALLY NEEDED IT. I LOVE TOYOTA OF I GAVE THIS SERVICE 5 STARS BECAUSE THEY WERE COURTEOUS AND QUICK. THEY EVEN WASHED MY CAR AND WITH ALL THE RAIN REALLY NEEDED IT. I LOVE TOYOTA OF SCRANTON AND MY RAV 4. More
by LCASTELLINO
Employees Worked With
Alyssa Esteras
November 14, 2018
Went from broken hearted and down in the dumps to uplifted. I had a 7:45 appointment to get my car inspected. At 7:45 on the nose, I was summoned thru the garage door into the service area. I went to the coun I had a 7:45 appointment to get my car inspected. At 7:45 on the nose, I was summoned thru the garage door into the service area. I went to the counter to meet with the gentleman named Alan that I had scheduled the appointment with. He asked me if I wanted a courtesy ride home, and when I said yes, he called over a guy who took my name and address, then summoned me to the van. I was at home in about 15 minutes...then 30 minutes later I was told that my car had passed inspection...all it needed were new wiper blades. He said he would send the van back to get me. When I hung up the phone I immediately put my hat, coat, shoes and scarf on and walked out the door. I saw my neighbor walking her dog, reached into my coat for a dog biscuit and the van pulled up. Talk about service!!! To Kyle the mechanic who worked on my car and Alan who was extremely proficient...KUDOS! More
by rocker
Employees Worked With
November 14, 2018
First Service I went to Toyota for my first service on my 2018 Toyota Tacoma. The staff was very friendly and I was in and out without any complications. I went to Toyota for my first service on my 2018 Toyota Tacoma. The staff was very friendly and I was in and out without any complications. More
by Linsayzarick
Employees Worked With
Philip Sottile
November 14, 2018
Fast, friendly service Professional and friendly experience from start to finish. Taken in immediately at drop off, walked to service center counter. Was made aware of a new Professional and friendly experience from start to finish. Taken in immediately at drop off, walked to service center counter. Was made aware of a newly released recall. Had my maintenance, oil change, tire rotation, and state inspection completed in a timely manner AND the recall item was addressed and fixed! I'm now good for another 5k miles!! More
by h davis
November 13, 2018
Polite, answered questions, Polite, work done on time, if problems will let you know and the time required to do the work. Explained the paperwork and where to sign. Polite, work done on time, if problems will let you know and the time required to do the work. Explained the paperwork and where to sign. More
by KEESLER1953
Employees Worked With
Louie Vitorio , Vito Sampogne
November 13, 2018
Always encouraged to stay on top of maintenance. People are always friendly and the safety of my vehicle is always a priority. Even employees I am not working with on a particular day remember me and People are always friendly and the safety of my vehicle is always a priority. Even employees I am not working with on a particular day remember me and will strike up a conversation. More
by jane.johnson
Employees Worked With
November 13, 2018
efficiency Everything went very smoothly. The service department seemed more organized and efficient than it has seemed to me for quite a while. Alyssa was ve Everything went very smoothly. The service department seemed more organized and efficient than it has seemed to me for quite a while. Alyssa was very pleasant and was very professional. All was good.👍 More
by CH583
Employees Worked With
I don’t remember any of these names.
