Toyota of Scranton - Service Center

everyone was over the top helpful and friendly. The open house new car owner celebration would have been better if opportubity to get drink and sit as u arrived instead of waiting for everyone to ge The open house new car owner celebration would have been better if opportubity to get drink and sit as u arrived instead of waiting for everyone to get there and having everyone wait in line. But...informative. I have found the driver seat difficult to adjust to my comfort as headrest pushes my head forward. Solution given was to put headrest in backwards...it did help. More

Excellent service From the young man who checked me in at Toyota of Scanton, PA, (wish I took note of his name), to Dan who took care of me at the service desk, to the From the young man who checked me in at Toyota of Scanton, PA, (wish I took note of his name), to Dan who took care of me at the service desk, to the accommodations while I waited for the servicing, everything was superb and professionally handled up to and including the wait time. That is a fantastic dealership with superior employees! More

Efficient and quick The service was quick and on time. Alyssa was friendly and explained the service. This service experience was much better than the last time. Hopefu The service was quick and on time. Alyssa was friendly and explained the service. This service experience was much better than the last time. Hopefully it will remain the same on my next visit. More

Happy Great customer service rep (Stephanie), took control, kept me in the loop & got the job done - and below the estimated cost. Great place to do busines Great customer service rep (Stephanie), took control, kept me in the loop & got the job done - and below the estimated cost. Great place to do business More

Convenient and Easy Service Very convenient, easy drive up service, usually takes about an hour to an hour and 20 minutes and everyone in the department is very friendly. Very convenient, easy drive up service, usually takes about an hour to an hour and 20 minutes and everyone in the department is very friendly. More

i have to bring both my suv's back due to something missed both my rav's were brought in for reg service about 700 miles early the maintenance required button or whatever was not adjusted so now on both c both my rav's were brought in for reg service about 700 miles early the maintenance required button or whatever was not adjusted so now on both cars its always on since they have reached the actual mileage that service was supposed to be done I called and service said just bring it back in sure so i have to bring both cars 30 mile drive one way, kill two mornings because of a simple screw up NOT HAPPY More

Oil change, multi point inspection The team rep was extremely helpful and thoughtful. I would come back again. The work was corrercly and quickly and I always appreciate the complementa The team rep was extremely helpful and thoughtful. I would come back again. The work was corrercly and quickly and I always appreciate the complementary car wash. More

Great maintenance visit The service staff were very efficient. I was impressed with how smooth the process ran. The wait felt minimal since the waiting area was so comfortab The service staff were very efficient. I was impressed with how smooth the process ran. The wait felt minimal since the waiting area was so comfortable. More

Wonderful Alyssa Esteras was a fabulous agent on the day I took the vehicle for service. Good work and great service. I’m pleased with service Alyssa Esteras was a fabulous agent on the day I took the vehicle for service. Good work and great service. I’m pleased with service More