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2,953 Reviews of Toyota of Scranton - Service Center
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October 31, 2018
Fast, professional and efficient I bought my car in another state but went in for routine maintenance. The service counter was well run, the dealership had comfortable seating for som I bought my car in another state but went in for routine maintenance. The service counter was well run, the dealership had comfortable seating for someone who wanted to wait, and the work was done speedily and right. More
by jet122949
Verified CustomerEmployees Worked With
Alyssa Esteras
October 31, 2018
Service was very helpful. They even washed our car. Service department noticed one of the noted items to be repaired was still under warranty. So the bill wa was very helpful. They even washed our car. Service department noticed one of the noted items to be repaired was still under warranty. So the bill was lowered. More
by Jerry
Employees Worked With
Brenda Willis
October 31, 2018
Awesome Service and Staff! Toyota of Scranton is the best car dealership/service center in the area! They are also outstanding compared to other Toyota dealerships I have been t Toyota of Scranton is the best car dealership/service center in the area! They are also outstanding compared to other Toyota dealerships I have been to! I leased a car there, then purchased a car there. Always treated with respect even if you are just there for something little! More
by jkcar91
Employees Worked With
Brenda Willis, Jenna Sledzinski
October 31, 2018
10k Services Outstanding customer service, completed the service in less than an hour, including washing my truck! The status board in the customer lounge is an ex Outstanding customer service, completed the service in less than an hour, including washing my truck! The status board in the customer lounge is an excellent tool to monitor your vehicle during service. More
by donhislop
Employees Worked With
Brenda Willis, Maxx Broden
October 31, 2018
Service was prompt and done correctly the first time. Easy to schedule appts. The car was washed and next appt was offered to me. I decided to wait before was prompt and done correctly the first time. Easy to schedule appts. The car was washed and next appt was offered to me. I decided to wait before scheduling. More
by JMESSNER219
Employees Worked With
Maxx Broden
October 31, 2018
snow tire install Got in on time, fast service, clean facility. Service team is polite, waiting area is comfortable and clean and having a Dunkin Donuts on site doesn't Got in on time, fast service, clean facility. Service team is polite, waiting area is comfortable and clean and having a Dunkin Donuts on site doesn't hurt. More
by jimphil
Employees Worked With
Brenda Willis
October 31, 2018
Prompt service Disappointed with butler service. Overspray from tires on vehicle. Bird poop not cleaned off hood Service on oil change inspection etc very good Wou Disappointed with butler service. Overspray from tires on vehicle. Bird poop not cleaned off hood Service on oil change inspection etc very good Would not pay for butler service again More
by FKULICK1951
October 31, 2018
Less worry Planning a trip. Good to know the car is ready for it. I had experienced a thumping noise in the area of the driver’s side rear wheel. It appears t Planning a trip. Good to know the car is ready for it. I had experienced a thumping noise in the area of the driver’s side rear wheel. It appears the service corrected that problem. More
by JEANATTHEFARM4848
Employees Worked With
Brenda Willis
October 31, 2018
Poor Service Even though I had a service writer who understood my complaint on this visit the service technician blew me off again. I have been at the dealership f Even though I had a service writer who understood my complaint on this visit the service technician blew me off again. I have been at the dealership four times with my complaint without satisfaction. More
by JPS89
Employees Worked With
Don't know who worked on vehicle
October 31, 2018
Not happy I am not happy with bringing my car to Toyota. It seems like every time I bring it there I leave with issues I didn't have bringing my car in. Not ha I am not happy with bringing my car to Toyota. It seems like every time I bring it there I leave with issues I didn't have bringing my car in. Not happy. Next car I get will definitely not be from Toyota. More
by KARENANDALBERT
Employees Worked With
Alyssa Esteras
