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2,995 Reviews of Toyota of Scranton - Service Center
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November 01, 2018
Great maintenance visit The service staff were very efficient. I was impressed with how smooth the process ran. The wait felt minimal since the waiting area was so comfortab The service staff were very efficient. I was impressed with how smooth the process ran. The wait felt minimal since the waiting area was so comfortable. More
by bennettchemistry
Verified CustomerEmployees Worked With
Sorry, I do not remember their names
November 01, 2018
Wonderful Alyssa Esteras was a fabulous agent on the day I took the vehicle for service. Good work and great service. I’m pleased with service Alyssa Esteras was a fabulous agent on the day I took the vehicle for service. Good work and great service. I’m pleased with service More
by EXOCITOSIS
Employees Worked With
Alyssa Esteras
November 01, 2018
Great service Service did a great job live my Toyota van will purchase again from Doug stall fast service did not wait long will recommend again thanks Service did a great job live my Toyota van will purchase again from Doug stall fast service did not wait long will recommend again thanks More
by jmoran10
November 01, 2018
Very helpful! I came to get new tires and oil change but was informed about a deal where I could purchase a new car at a good price while not having to spend money I came to get new tires and oil change but was informed about a deal where I could purchase a new car at a good price while not having to spend money on my original car. More
by JAKLEPADLO
Employees Worked With
Brenda Willis, Jenna Sledzinski, Joe Mercado Jr
November 01, 2018
COULD you care less? I suppose they could care even less, but they certainly didn't care enough... This is the third survey I've been asked to fill out.. The first two s I suppose they could care even less, but they certainly didn't care enough... This is the third survey I've been asked to fill out.. The first two surveys I completed were unfavorable....and they were ignored, with no reply... (Obviously, whatever problems I had weren't worth addressing). So the strategy appears to be, if a customer is NOT satisfied with the service, just keep sending surveys! More
by drrick517
Employees Worked With
Senor Feliciano... and somebody who called me to say you could do the recall.. you couldn't
November 01, 2018
First time using Service Facility This was our first experience using Toyota of Scranton's service center. It was a little confusing when we first entered the service area. Seems a l This was our first experience using Toyota of Scranton's service center. It was a little confusing when we first entered the service area. Seems a little unorganized. We weren't sure where to stand or who was in line for service or who was waiting to pick up there vehicle. Once we were waited on the experience was great. Very professional and courteous. More
by KMJCARDONE
Employees Worked With
Can't recall service representative's name
November 01, 2018
friendly service, quick and well done. The Rep that greeted me was very friendly. The Service was quick and they did a good job. It was a pleasant experience the both times I was there re The Rep that greeted me was very friendly. The Service was quick and they did a good job. It was a pleasant experience the both times I was there recently. More
by ksoph1
Employees Worked With
don't know the name. Young male.
November 01, 2018
Scranton Toyota Staff was very professional and pleasant. Work done on both of my vehicles has been excellent and very satisfied with Scranton Toyota and the team. Staff was very professional and pleasant. Work done on both of my vehicles has been excellent and very satisfied with Scranton Toyota and the team. More
by RLDEWEY42
Employees Worked With
Ms. Peoples
November 01, 2018
Service department Everyone was very pleasant and polite. The servicing took a little longer than I thought would. I am happy with the service provided. My thanks to the Everyone was very pleasant and polite. The servicing took a little longer than I thought would. I am happy with the service provided. My thanks to the entire staff. More
by CULPSANGEN
Employees Worked With
Brenda Willis
November 01, 2018
Great experience Pleasant, not a long wait and everything explained to me. Service completed in full. Alyssa very helpful and polite. Recommend this dealer to all Toyo Pleasant, not a long wait and everything explained to me. Service completed in full. Alyssa very helpful and polite. Recommend this dealer to all Toyota owners. More
by DKRUN64
Employees Worked With
Alyssa Esteras
