Toyota of Scranton - Service Center

20,000 mile service Professional as always...plan to return in the future. I like being able to drive into the service arrival area where I am quickly greeted and a few m Professional as always...plan to return in the future. I like being able to drive into the service arrival area where I am quickly greeted and a few moments later escorted into the check-in counter next to the nice waiting area . A short time later my check-in contact comes for me. Transaction completed! A freshly washed car (a bonus item) ready to go back in service. All this takes place out of the weather and inside a pleasant facility. More

Excellent service Very prompt and professional at all times. Very friendly and knowledgable. Clean environment and comfortable setting while you wait. Dunkin Donuts Very prompt and professional at all times. Very friendly and knowledgable. Clean environment and comfortable setting while you wait. Dunkin Donuts is a nice perk also :) More

Always wonderful service We always receive excellent service at Toyota of Scranton. The staff are friendly and helpful. The service is provided in a prompt and professional ma We always receive excellent service at Toyota of Scranton. The staff are friendly and helpful. The service is provided in a prompt and professional manner. The waiting area is very comfortable and clean. More

Toyota Scranton the Best Courteous, professional, and friendly.The best service, nicest people, I know them as friends.2nd Rav4 after 5 Hondas no comparison!Aces all around th Courteous, professional, and friendly.The best service, nicest people, I know them as friends.2nd Rav4 after 5 Hondas no comparison!Aces all around the best!You can be proud of everyone, I hope you realize this dealership is rare as far as any i have dealt with! Raises for everyone!😄 More

in for recall, in and out in less than 1 hr. excellent service area!, from the person who greets which by the way is in the service area out of the weather, to the service writer the folks could excellent service area!, from the person who greets which by the way is in the service area out of the weather, to the service writer the folks could not be more courteous. More

Perfect The staff is very courteous, helpful, and very kind to the customers. I was able to get an appointment quickly. I appreciate the greeters available The staff is very courteous, helpful, and very kind to the customers. I was able to get an appointment quickly. I appreciate the greeters available when I drove in. More

Excellent service The service was excellent. The staff was friendly and courteous. We were in and out in no time which is very helpful with our busy schedules. The service was excellent. The staff was friendly and courteous. We were in and out in no time which is very helpful with our busy schedules. More

Disappointed I purchased a 2014 jeep wrangler on Sept 8 traded in a 2012 Camry (should have kept it). After signing I was promised a 2nd key for jeep never got it. I purchased a 2014 jeep wrangler on Sept 8 traded in a 2012 Camry (should have kept it). After signing I was promised a 2nd key for jeep never got it. Had to go back to dealership the following sat because something broke off jeep (steering stabilizer bar) I also inquired about 2nd key once again filled out the we owe form which I thought I already did at signing but ok did it again. I had to take the jeep back another week later due to shocks on the rear were loose and rear back up light on driver side is out the jeep was sold to me with after market lift kit and tail lights didn't expect it have so many issues it has. The tail lights were ordered but after a month of waiting they never called me to get fix or that they were in. also still no 2nd key at this point totally disappointed in this vehicle and service I will choose not to buy anything else or recommend this dealership More

excellent My experience was pleasant, staff is Professional, Knowledgeable, and caring. Thank you to Jeff and Tiffany. I also want to thank Maxx, very Professi My experience was pleasant, staff is Professional, Knowledgeable, and caring. Thank you to Jeff and Tiffany. I also want to thank Maxx, very Professional, honest, and a pleasure to work with, I will recommend friends to visit Toyota of Scranton as well. More

2004 Corolla repair Had a Recall done for the nation wide recall for the airbag and two weeks later< BAMM, Air bag light comes on. Went back and was told if it turns out Had a Recall done for the nation wide recall for the airbag and two weeks later< BAMM, Air bag light comes on. Went back and was told if it turns out its not their fault , The repair will be in the Hundreds of dollars!! Sham dealer, Dont trust them. More