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2,992 Reviews of Toyota of Scranton - Service Center
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July 15, 2016
Blinking light on cruise control stick I had a slight issue with my cruise control. It blinked occasionally when driving at night. Bonnie Weber found a technical service bulletin for the I had a slight issue with my cruise control. It blinked occasionally when driving at night. Bonnie Weber found a technical service bulletin for the repair ordered the part and had it installed. It only took an hour and they even washed my vehicle. You have to visit this dealership to believe it. The showroom and the service are incredible. More
by JoeMcG123
Employees Worked With
Bonnie Weber
May 20, 2016
Great Service! I recently went in for service and dealt with Jessica. She was extremely helpful and very nice. I told her I needed my car back as soon as possible a I recently went in for service and dealt with Jessica. She was extremely helpful and very nice. I told her I needed my car back as soon as possible and I got it back pretty fast. Also, when I went to pick up my car she took the time to walk out with me and check my car to make sure all the plastic was removed from the interior. I never saw that before. A great employee. More
by JFoley
Employees Worked With
Jessica
May 20, 2016
Brenda rocks Great work, very professional. Will come there for all my service needs. Brenda is always a big help and I will go to her every time I need something Great work, very professional. Will come there for all my service needs. Brenda is always a big help and I will go to her every time I need something More
by Chris Teeple
Employees Worked With
Brenda Willis
May 20, 2016
Service Great service dept, explained everything needed to be done to my car, Brenda Wills is the best! Would recommend Toyota of Scranton to my friends. Great service dept, explained everything needed to be done to my car, Brenda Wills is the best! Would recommend Toyota of Scranton to my friends. More
by Slater145
Employees Worked With
Bob Medalis, very helpful and courteous., Brenda Willis
May 20, 2016
Service Friendly and helpful. Excellent to deal with. Escorted me to my vehicle after vehicle was completed. Explained everything that was performed on my veh Friendly and helpful. Excellent to deal with. Escorted me to my vehicle after vehicle was completed. Explained everything that was performed on my vehicle. Thank you More
by Co2jimmyT
Employees Worked With
Jessica Peoples
May 20, 2016
service excellence Brenda is an outstanding service advisor with integrity and honesty two characteristics that are most important in a auto dealership. Unfortunately no Brenda is an outstanding service advisor with integrity and honesty two characteristics that are most important in a auto dealership. Unfortunately not all dealerships have this quality but scranton does More
by GDS
Employees Worked With
Brenda Willis
April 20, 2016
2016 Camry 5000 mile check up and service The team at Toyota Service department made this an enjoyable event. I made my appointment with them and when I arrived everything was ready for them The team at Toyota Service department made this an enjoyable event. I made my appointment with them and when I arrived everything was ready for them to take the car in the bay and service the vehicle. In and out within an hour and the plus benefit of having the exterior washed as well. CUDO's to the Service team. More
by Mcalomino
Employees Worked With
Renee Hovan
April 15, 2016
55k service, all good on my Prius! 55k service, quick service. Staff is great! Prius is great! Will go to T O S again for service. Nice and clean waiting area, nice having Dunkin the 55k service, quick service. Staff is great! Prius is great! Will go to T O S again for service. Nice and clean waiting area, nice having Dunkin there too More
by Frank
Employees Worked With
Brenda Willis
April 15, 2016
Best Dealership in NEPA All I can say is stop in and take a look at the facility. Everything is state of the art. The employees dedication to the customer is second to none All I can say is stop in and take a look at the facility. Everything is state of the art. The employees dedication to the customer is second to none. I am on my 5 Toyota Vehicle. Each one I keep to around 80,000 miles. The vehicles have been great and I have not had an issue with any of them. I deal with Bonnie Weber and Brenda Willis and we have developed a great relationship over the years. Even the Sales Rep will greet me if he sees me in the service department to make sure everything is ok. My wife decided to purchase a vehicle from another dealership because she like the styling. The vehicle is fine but she totally misses the service she received from Toyota of Scranton. She can't wait to trade it in and get back to the Toyota Family. More
by JoeMcG123
April 15, 2016
Toyota Tacoma oil leak On March 21 I had my brand new Toyota Tacoma in for service for an oil leak. It was diagnosed as a front axle leak. I'm not sure that I buy that expl On March 21 I had my brand new Toyota Tacoma in for service for an oil leak. It was diagnosed as a front axle leak. I'm not sure that I buy that explanation because the oil was light in color and of a lower viscosity. The service department ordered a part which as of April 15 has not yet arrived. I'm not particularly happy with the response with ordering the replacement part, but that's probably a more of a function of Toyota and not the dealership. Still waiting to hear from the service department. More
by ada55421
Employees Worked With
Do not remember
