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Toyota of Smithfield

Smithfield, RI

4.6
312 Reviews

550 George Washington Highway

Smithfield, RI

02917

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Showing 312 reviews

March 07, 2011

I went to Colonial Toyota to look into purchasing a used Lexus RX350. I met with Ben who immediately made me feel welcome and very much at ease. I have had some negative experiences with some other local de More

by amysapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ben botvin
March 07, 2011

I have purchased several Toyotas from Colonial and always got great customer service and great prices. My most recent purchase was a Tundra with some special options. The sales team went to work finding the More

by wth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Botvin
January 03, 2011

Dealer was exceptional in helping my wife and I in our search for a new car. They were very friendly and helpful, and spent more than enough time helping us decide which one was best for us. Also explai More

by Millis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Ben, Michael
October 12, 2010

Brought my car in for service, and found the dealer to be extremely pleasant and helpful. They did what they said they were going to, and the cost came in just below the estimate I was given. They washed m More

by John Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Botvin, Rayna Botvin
October 12, 2010

Recently had an issue caused by another Toyota dealer, but discovered by Colonial.From the start Rayna Botvin was upfont, polite, caring and professional.Colonial gave me a loaner, performed all the warra More

by helpslipfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayna Botvin
October 04, 2010

These people lie and condescend, take two hours for an oil change, and charge through the nose while trying to scare you into getting unnecessary work done. Bought my 2002 Prius in for an oil change. More

by WALLACE1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Gaw
July 30, 2010

The folks at Colonial Toyota were fantastic! They were very friendly from the outset, and throughout the process of buying the new car. They were also very helpful and understanding, helping us figure out More

by ljsmith723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henri, Bob, Ben
June 23, 2010

My girlfriend and I were advised to visit this dealership before signing a deal we had on two brand new Mazdas at a local dealership. Following this advice we made an appointment with Ben and went down. Grea More

by billy356
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Bob, Henri
June 11, 2010

I have leased 2 cars from Colonial Toyota. The first a Camary and now a RAV4. I would lease no other make and I would lease from no one else. Ben is great. He remembered me from the last lease 3 years ago More

by umass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben and Henri
August 05, 2009

August 31, 2009 I was quoted $28,500 on the Internet for August 31, 2009 I was quoted $28,500 on the Internet for a basic 2009 Highlander by Rhonda Greenstein. I went there and we worked out a better dea More

by pgallant
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Wilson, Rhonda Greenstein
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