Toyota of Tampa Bay - Service Center

Brandon Alvarado was the service advisor who took care of me and he was great and very helpful. me and he was great and very helpful. More

Brandon Alvardo is a great service advisor. He kept me updated throughout the repair process. I appreciate his honesty and transparency regarding the pricing and options available for my car's He kept me updated throughout the repair process. I appreciate his honesty and transparency regarding the pricing and options available for my car's maintenance. More

Great service, excellent wait time, and very efficient with the video update and the personal touch from the representative. Bryan Roberts is my favorite! with the video update and the personal touch from the representative. Bryan Roberts is my favorite! More

Landon is a phenomenal, and took great care of my car buying experience. I can’t thank Landon and the team enough for going over and above for my brand new Toyota Crown. buying experience. I can’t thank Landon and the team enough for going over and above for my brand new Toyota Crown. More

Took 1 month to repair my car. I don't know if you guys use my car while it was in the shop, because was IN WITH 41,616 MILES and WAS OUT WITH 42.039MILES. MORE THAN 400 MILES, I don't know if you guys use my car while it was in the shop, because was IN WITH 41,616 MILES and WAS OUT WITH 42.039MILES. MORE THAN 400 MILES, for a car who was in the shop. Terrible. MY CAR WAS IN THE COLLISION CENTER DEPARTMENT. More

Norman is exceptional. He is trustworthy and knows his stuff. I will always go back to Norman because he is honest and treats you right! Ask for Norman every time. He is trustworthy and knows his stuff. I will always go back to Norman because he is honest and treats you right! Ask for Norman every time. More

Always a great experience glad I purchased from here. Service and sales amazing. Great job! Service and sales amazing. Great job! More

from the initial greeting to the writing of the report, and keeping the communication open about everything. Experience has been excellent.thank you. and keeping the communication open about everything. Experience has been excellent.thank you. More

It took a total of 8 trips to the Toyota of Tampa Bay dealership, plus an additional 3 trips to the Mini Dealership to fix a SINGLE issue with my vehicle's tire. Over and over and over again, I was dism dealership, plus an additional 3 trips to the Mini Dealership to fix a SINGLE issue with my vehicle's tire. Over and over and over again, I was dismissed without the issue being resolved. I responded to every single review request, every text asking to let them know if there was a problem. Until the second-to-last trip, no one ever responded. After that visit, I sent a text with my email address stating that I needed a manager to contact me ASAP. I finally heard from Erica Ortiz, who told me that a General Manager had seen my negative review months ago and was sorry they hadn't reached out to me yet. That I should expect a phone call the next day. No call. No further response from Erica Ortiz. This dealership did not do right by us. They took our money and ran, leaving us frustrated and with extremely limited options. At this point, we are looking at selling our vehicle and suing the dealership if we have to take a loss. More

Norman is professional and courteous. He went out of his way to ensure that I had transportation to and from my doctor's appointment. He went out of his way to ensure that I had transportation to and from my doctor's appointment. More