Toyota of Tampa Bay - Service Center

Heather was great! I had a few questions regarding the Toyota advantage and she was able to assist me. Aside from my service experience, I have a we owe document from w I had a few questions regarding the Toyota advantage and she was able to assist me. Aside from my service experience, I have a we owe document from when I purchased the car in March 31th 2023, the document indicates that I should have gotten the car mats and Toyota care. I forgot this was owed to me and while adding the taxes paid thru turbo tax I came across the document and realized this wasn’t honor. I had a few issues with the car with the lift gate that wasn’t working that I might forgot about this and no one reached out, the manager of the store said this could not be honor since it was passed 30 days. If this is/was owed to me within 30 days, shouldn’t someone had reached out to me ? I coils argued this could be an UDAAP (unfair Deceptive abusive act or practice) issue with the FTC and CFPB More

Fast and quick service. Tvs in lounge show your service updates which is very nice. Service advisor Derrick was concise and to the point. Will be back for any future service Tvs in lounge show your service updates which is very nice. Service advisor Derrick was concise and to the point. Will be back for any future services. More

Brandon Alvarado was the service advisor who took care of me and he was great and very helpful. me and he was great and very helpful. More

Great service, excellent wait time, and very efficient with the video update and the personal touch from the representative. Bryan Roberts is my favorite! with the video update and the personal touch from the representative. Bryan Roberts is my favorite! More

Car required a quick turn around without a scheduled service do to a diagnosis and repair. Dropped the car off in the afternoon, problem was diagnosed and parts ordered for overnight delivery, and car service do to a diagnosis and repair. Dropped the car off in the afternoon, problem was diagnosed and parts ordered for overnight delivery, and car was ready to pick up a day later. More

Brandon Alvardo is a great service advisor. He kept me updated throughout the repair process. I appreciate his honesty and transparency regarding the pricing and options available for my car's He kept me updated throughout the repair process. I appreciate his honesty and transparency regarding the pricing and options available for my car's maintenance. More

Harvey Mondragon was friendly and followed up promptly. Video even sent of vehicle being worked on Video even sent of vehicle being worked on More

Norman is exceptional. He is trustworthy and knows his stuff. I will always go back to Norman because he is honest and treats you right! Ask for Norman every time. He is trustworthy and knows his stuff. I will always go back to Norman because he is honest and treats you right! Ask for Norman every time. More

Took 1 month to repair my car. I don't know if you guys use my car while it was in the shop, because was IN WITH 41,616 MILES and WAS OUT WITH 42.039MILES. MORE THAN 400 MILES, I don't know if you guys use my car while it was in the shop, because was IN WITH 41,616 MILES and WAS OUT WITH 42.039MILES. MORE THAN 400 MILES, for a car who was in the shop. Terrible. MY CAR WAS IN THE COLLISION CENTER DEPARTMENT. More

Landon is a phenomenal, and took great care of my car buying experience. I can’t thank Landon and the team enough for going over and above for my brand new Toyota Crown. buying experience. I can’t thank Landon and the team enough for going over and above for my brand new Toyota Crown. More