Toyota of Tampa Bay - Service Center

great job it was excellent experience and fast service Don on timely manner thank you service Don on timely manner thank you More

Came in for check engine light and told that two codes came up during initial diagnosis, cylinder injector problem and coolant bypass valve problem, but after clearing only one came back. We agreed to f came up during initial diagnosis, cylinder injector problem and coolant bypass valve problem, but after clearing only one came back. We agreed to fix the problem with coolant bypass valve which is the easiest of the two problems at the original diagnosis. Thought my PowerTrain warranty would cover these services, but come to find out not part of PowerTrain warranty ???? The price is not cheap to fix the coolant bypass valve and I could have done it at cheaper price. But we are there already thought it would be convenient to get it fix there at the dealer. After waiting for almost two hours to get the original diagnosis and we had appointment too. Our consultant was very nice and attentive. He told us that it would take 2 hours to fix the coolant bypass and gave us a rental so we could leave to get something to eat. Came back to pick up my car and noticed the check engine is still on…. Yet the paper that they gave me at checkout stating that “replaced coolant bypass valve and TEST DROVE. NO LIGHT”. I haven’t even drove out the parking lot. Very disappointed!! My consultant did a quick check and found cylinder injector code still there , and it would cost me $575 for diagnosis of my injector… wow! Not going back! More

Very good Very understanding Very king Respectfully Love Appreciate Manners Comprehensive Useful Like people ready Love Appreciate Manners Comprehensive Useful Like people ready More

Everything was fine, the staff was well qualified, especially Mr. Murillo, very attentive I would gladly return especially Mr. Murillo, very attentive I would gladly return More

My experience at Toyota of Tampa Bay was amazing. Derrick was exceptional and very helpful when it came to any questions that I had. I highly recommend him to any customer. Derrick was exceptional and very helpful when it came to any questions that I had. I highly recommend him to any customer. More

Gian was a great advisor from start to finish! I didn’t have an appointment and he was able to still get me in and out quickly, he exceeded my expectations. I would definitely recommend Gian ☺️ I didn’t have an appointment and he was able to still get me in and out quickly, he exceeded my expectations. I would definitely recommend Gian ☺️ More

Heather was very helpful she knew how to explain everything she was very attentive I am happy with the outcome of my car the only thing I didn’t like was the price way to much .!! everything she was very attentive I am happy with the outcome of my car the only thing I didn’t like was the price way to much .!! More

Very nice and pleasant like always, this is the only place I always go to get my car checked place I always go to get my car checked More

Derrick is great. He has been my advisor 3 times now and he always gets me in and out as quickly as possible. Great advisor, highly recommend Derrick Howard. He has been my advisor 3 times now and he always gets me in and out as quickly as possible. Great advisor, highly recommend Derrick Howard. More

My service advisor told me I had 12 misfires in my V6 RX300. Very upset that he drove my car to the service drive and couldn't even put it in park. He obviously doesn't know anything about cars and shoul RX300. Very upset that he drove my car to the service drive and couldn't even put it in park. He obviously doesn't know anything about cars and shouldn't be a service advisor. Super rude to me. Kept telling me things that don't make since. He was not friendly or nice to me or my friend when we got there to pick up. I will never come back to this dealership again. More