Toyota of Tampa Bay - Service Center

The visit was quick, everything was explained, it was perfect. My previous Toyota dealership in Brandon where I bought my car made me hate going to the dealership service dept. This service department is perfect. My previous Toyota dealership in Brandon where I bought my car made me hate going to the dealership service dept. This service department is a dream for me. Keep it up!! More

Terrible service, I could clearly notice how they only care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait 3+ hours. Then I made another appointment, and I was told that I couldn’t get my tires neither rotated nor balanced because I had to buy new ones. I told the guy that I wasn’t buying the tires that day, and then he said that I could leave. And i asked if they could at least do the oil change and he replied that it wasn’t needed until i reached 41k miles (my car was 40.2k miles when i went there) its so absurd that they didn’t want to do anything just because I refused to buy tires in the dealership. Terrible service, unfortunately not coming back here. So sad that you can’t trust any dealership nowadays More

The two stars are only because of the guy in charge of service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care service center since he really did work with me and make things happen other than that the service advisor has a really bad attitude and doesn’t care. I’ve replaced two tires and asked him to put it on the front when job was finished I find the tires on the back also the wheels are in a a very bad condition because of the grease they used to install the tires. No car wash was performed - when I brought this up to the sales advisor he said he forgot to tell them ! Again if it wasn’t for the guy in charge I would give this place a 1 star it’s been terrible recently. I will attach pictures of the tires and wheels if this lets me. More

Excelente muy buenos son los Mejores en todo Tampa muy buena atemcion y precios miy buena atemcion y precios miy More

This service was okay because the appointment was scheduled a couple days before I arrived. The required oil was not ordered . This led to me spending 3-4 hours at the dealership. This was the reaso scheduled a couple days before I arrived. The required oil was not ordered . This led to me spending 3-4 hours at the dealership. This was the reason I scheduled the 6:30 time. So, that I would not spend majority of the morning at the dealership. More

Excellente la atención lo único malo es que demora demasiado tiempo,el Sr Huerta es increible demasiado tiempo,el Sr Huerta es increible More

Came in to get my windows tinted as it was part of the deal I made for the new vehicle. The tint looks good, aside from some small strips that are not fully covered. I waited at the dealership for 3 hours deal I made for the new vehicle. The tint looks good, aside from some small strips that are not fully covered. I waited at the dealership for 3 hours and when I went to check the vehicle status it still showed pending assignment. I walked outside and my vehicle was already completed. I was not notified and the board was not updated. I went to my service advisor to let him know my vehicle was completed and to let me get my keys to leave. I realize it was a Saturday and they were busy, but 3 hours for 2 windows. Last time I go that route again. More

Service didn't take all day. Elga was a big help during this entire process, she was very communicative the whole time. Elga was a big help during this entire process, she was very communicative the whole time. More

Always good experience. Good care taken toske sure my car is safe on the road. David did a great job making sure everything was road ready for a trip out of town. Good care taken toske sure my car is safe on the road. David did a great job making sure everything was road ready for a trip out of town. More