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Austin Venters
Austin Venters at Toyota of Tampa Bay

Austin Venters

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
175 Reviews
4.7

175 Reviews

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175 Reviews of Austin Venters

June 22, 2026

Dealership Rating
Employee Rating

I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harvey Mondragon, Josh Fuller, Brandon Alvarado, Austin Carr, Norman Vassell, BRYAN TUCKER

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Jun 22, 2026

Toyota of Tampa Bay responded

Thanks for bringing your Toyota Camry to our service department. We’re delighted Norman and Austin were able to assist you. We appreciate your feedback on credit card fees and will share it with our team for consideration.

March 23, 2026

Dealership Rating
Employee Rating

Excellent service. All the required checks were completed to my satisfaction. Very courteous staff. Austin is fantastic. More

by HVDIAZ54
Recommend Dealer
Yes
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Mar 23, 2026

Toyota of Tampa Bay responded

We’re delighted the service checks on your Toyota Camry Hybrid met your expectations and that our team was so courteous. Austin will be thrilled by your praise. Safe travels ahead.

March 17, 2026

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Employee Rating

Austin v was great service person git me and out with in the hour. No pressure or sales. More

by kmg347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Toyota of Tampa Bay responded

Thank you for recognizing Austin and our service department. We’re pleased your Toyota RAV4 was handled quickly and without any pressure. We look forward to welcoming you back next time.

March 16, 2026

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Employee Rating

All good with the work on my suv, All good with the time of waiting. More

by DavisShaun729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Toyota of Tampa Bay responded

It’s great to hear that the service on your Toyota RAV4 went smoothly and that your wait time was convenient. Austin will be pleased to know of your positive experience. We look forward to helping with any future maintenance.

March 11, 2026

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Employee Rating

Had an appt, and they forgot to service my car, waited almost 2 hours on a weekday More

by Saiinaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 15, 2026

Toyota of Tampa Bay responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 04, 2026

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Employee Rating

Another great service of my Toyota. I trust these folks to take care of everything while providing an easy and comfortable experience. Thank you again. More

by jdbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Allington

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Feb 04, 2026

Toyota of Tampa Bay responded

Delighted to know the Camry service was seamless and comfortable. We appreciate your continued trust in our team to handle everything. Thank you for choosing us again for your Toyota care.

January 30, 2026

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Employee Rating

20,000 mile service completed. Service advisor was great, kept me updated, tech sent video of findings and service update More

by Jrg0299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Toyota of Tampa Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2026

Dealership Rating
Employee Rating

I would suggest going somewhere else to get your work done as they are never prepared. This will be the second time. We have gone there for service after a part being ordered and then not be able to find More

by rajmclime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 30, 2026

Toyota of Tampa Bay responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 14, 2026

Dealership Rating
Employee Rating

Everybody was courteous, efficient and communicated well. Check out was quick and convenient. No wait time. More

by TAMPATRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Walkowski, Norman Vassell

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Jan 14, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

January 11, 2026

Dealership Rating
Employee Rating

The workers are friendly, helpful and knowledgeable. It was easy to make and change the date of my appointment. More

by GAGEHOLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

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