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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
669 Reviews

669 Reviews of Toyota of Wallingford - Service Center

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May 01, 2025

Even though we did not purchase 2023 Toyota Tundra at this dealership. Thier service department (in particular Karen Carafano Service Manager and Justine Graham Service Rep) has been outstanding. When we More

by carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

I can’t say enough about my experience with your sales representative (Reece) Throughout the car buying experience, he was phenomenal. Patient, friendly & knowledgeable. Even after the sale of the car, Re More

by Branda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reece Kosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece
April 27, 2025

Service area is new and efficient. The communication was good. It took 5 days for parts (2 sensors) to be ordered & arrive so had to leave my car for a week. There is a clearly publ More

by jcksnmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
April 15, 2025

Service was scheduled and completed as promised. Repairs completed as indicated, no other issues. Very pleased with this dealership. More

by Will.deluca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

I cannot express enough how pleased with dealer. I have been with them 20 years and they never disappoint. They are awesome with car sales, family like when being serviced and they always go above & More

by Paloma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
March 29, 2025

Great dealership and service was great service Advisor Dave Chaney was great and knowledgeable and was able to answer all of my questions More

by mustangdave2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Very nice people, excellent customer service. They explain everything, and the maintenance done on my car was excellent. More

by jlamboy1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
March 24, 2025

Great customer service! I went in with a punctured tire, and they fixed it for me within an hour. More

by chenap04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 11, 2025

I had an emergency because my mom's portable oxygen concentrator's charging cable was stuck in my 12 volt power socket! Toyota of Wallingford squeezed me in and took care of it. The mechanic (listed as More

by 60s Music Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lallier , Jon Petrillo, Freddy Lopez
Mar 17, 2025 -

Toyota of Wallingford responded

Thank you so much for the excellent review!

March 06, 2025

Great service department. Streamlined experience after renovations. They have serviced my car since I purchased it 7 years ago. Special shout out to Dave Chaney for always tak More

by callal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Toyota of Wallingford responded

We are so happy we were able to assist you! Thank you so much for the excellent review.

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