Tracy Chevrolet - Service Center

I bought a new truck that was a lemon! It had to be realigned 7+ times in the first three months and it was still having problems! That’s when I was directed to the 1-800 number to file my complaint! I realigned 7+ times in the first three months and it was still having problems! That’s when I was directed to the 1-800 number to file my complaint! I did, I also contacted a lawyer. After working with the people that work “the hot line”, I was able to pick out a new truck of equal cost with absolutely no hassles. The hardest part was the waiting! I do know that Tracy Chevy did all they could do to help me through the process, although they couldn’t push the people making the final decision to replace my truck. I now have a truck that I can depend on! Thank you Tracy Chevrolet for all your help! Especially, Sam, Adam, (Managers) also the three service advisors! More

Service Review The Tracy Chevrolet Service Center is the best ever!!! The Service Managers are always so friendly and professional, always going out of their way to The Tracy Chevrolet Service Center is the best ever!!! The Service Managers are always so friendly and professional, always going out of their way to see their customers are taken care of. A+ from me!!! More

Great Service I love the counter people when I bring in my car and the service is always good! We'll see you next time but my car is so reliable it's not often I ha I love the counter people when I bring in my car and the service is always good! We'll see you next time but my car is so reliable it's not often I have to bring it in for service. More

Oil change service Great service ( shuttle service, excellent driver, friendly and puntual person) one of the best driver I ever meet! I wish to drive with him in the fu Great service ( shuttle service, excellent driver, friendly and puntual person) one of the best driver I ever meet! I wish to drive with him in the future More

service for my car Exceptional Customer Service very consistent, friendly and willing to listen when describing that "funny noise" I have always had great service from T Exceptional Customer Service very consistent, friendly and willing to listen when describing that "funny noise" I have always had great service from Tracy Chevrolet. I drive from another town 30 minutes to go to this dealership because of the service and personnel . More

great as usual appointment was on time. issue identified and resolved as promised and for price quoted. Service department was extremely busy when I arrived but the appointment was on time. issue identified and resolved as promised and for price quoted. Service department was extremely busy when I arrived but the service associates somehow had everything organized and managed so that nobody was waiting past their appointment time. I appreciated that very much. thank you. More

Great Service & Exceptional Personnel Went in for a service on my new Chevy 3500 Truck. Very friendly people. Thorough explanation of all work done...and done with great precision. Went in for a service on my new Chevy 3500 Truck. Very friendly people. Thorough explanation of all work done...and done with great precision. More

Oil service reply Quick and simple, I missed my original appointment & Aaron snuck me in. Did not take long without an appointment, very much appreciated really. Thank Quick and simple, I missed my original appointment & Aaron snuck me in. Did not take long without an appointment, very much appreciated really. Thank you More

Great experience as usual Although I bought a gmc I stead of a Tahoe I only go to Tracy Chevy for service. Todd is the best and is always great to deal with. Although I bought a gmc I stead of a Tahoe I only go to Tracy Chevy for service. Todd is the best and is always great to deal with. More

Couldn't have been better. We had wonderful service from the minute we walked into the dealership until the minute we left. Todd Tannahill is always so helpful and friendly. We had wonderful service from the minute we walked into the dealership until the minute we left. Todd Tannahill is always so helpful and friendly. More