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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,268 Reviews

3,268 Reviews of Treasure Coast Lexus - Service Center

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May 18, 2022

Service was done on time. Car was washed and cleaned. Tire were rotated. All in less than 1 1/2 hours More

by pjrias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent, David Seifert
May 19, 2022 -

Treasure Coast Lexus responded

We're so glad we could be of service! Thank you for the stellar review and for trusting Treasure Coast Lexus with your maintenance needs - we hope to see you back again next time.

May 17, 2022

No one knows what they are doing on Saturday. Only went to purchase a tire!!! More

by bevlyn60
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Ramnerine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Smith
May 17, 2022 -

Treasure Coast Lexus responded

I'm very sorry to hear that you had a poor experience. I want to see what I can do to help and ensure you get the tire you need. Please call me at your earliest convenience. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 16, 2022

Great service and a pleasant experience overall, the fast service and on timing was wonderful . More

by RUNMEEHDOWN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Joseph Loverso, Whitney Smith, David Seifert, Tori Lundy
May 16, 2022 -

Treasure Coast Lexus responded

We're glad you had a pleasant service experience from beginning to end! Thank you for the incredible review and for trusting Treasure Coast Lexus with the job. We hope to see you again!

May 16, 2022

Whitney as usual was professional and efficient! She carefully explain to me the service I will need in the future. More

by pmsymons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
May 17, 2022 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Whitney and the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

May 16, 2022

Very knowledgeable, friendly and efficient service. I got my car back when promised and nicely washed! More

by ed50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
May 16, 2022 -

Treasure Coast Lexus responded

Thanks for your review of Treasure Coast Lexus! We are glad that the team was knowledgeable, friendly, and nice to work with. See you again next time.

May 16, 2022

Dismissed my complaint about “upgraded GPS, until I complained up to the manager twice. Felt belittled, not appreciated. Will drive further to another dealership for future service. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitney Smith
May 17, 2022 -

Treasure Coast Lexus responded

I am sorry to read this feedback. We want the most for our guests, and I sincerely apologize for the way you were treated during your visit. I would appreciate the chance to speak with you to see what I can do to help improve your time working with us. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 14, 2022

Clean and the service is good staff is professional and pleasant Never had a bad experience More

by cjrobjwu02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
May 16, 2022 -

Treasure Coast Lexus responded

Thank you so much! We are delighted that you can depend on our Treasure Coast Lexus team to provide excellent service, every visit. Enjoy your week!

May 13, 2022

Fast and comfortable waiting area always a pleasure to deal such a professional lexus dealership More

by brittonbrowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Joseph Loverso, David Seifert, Tori Lundy
May 13, 2022 -

Treasure Coast Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Service was prompt and thorough. Each person that I interacted with was pleasant, and knowledgeable. I was told that the service will take approximately one hour, It took one hour a More

by Joelambertcvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seifert
May 11, 2022 -

Treasure Coast Lexus responded

Thank you for the review! We appreciate your trust in our team to take excellent care of your vehicle. We are glad that your wait time was short and that you're satisfied with the experience! See you again next time.

May 11, 2022

The people are always attentive and very nice. I was however quite surprised that there were added charges for labor and other things. I was expecting a simple 35,000 mile service for $99 and an o More

by TERESAKAY222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Treasure Coast Lexus responded

Teresa - I apologize if the cost of your service came as a surprise. It's never our intention to mislead our guests so I'm sorry if we were at all unclear. We strive to provide an excellent value and I do appreciate your feedback. If you would like to discuss your concerns further, I'm available to take your call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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