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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,266 Reviews

3,266 Reviews of Treasure Coast Lexus - Service Center

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February 01, 2025

The 10k service on my Lexus RX350H was completed within a reasonable time. The service also included a wheel alignment and 2nd key programming which were performed under warranty. Nice waiting area and fre More

by bch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your experience with us at Treasure Coast Lexus! We're glad to hear that the service on your Lexus RX 350H was efficient and that you enjoyed our waiting area amenities. We look forward to serving you in the future!

January 31, 2025

This is a dealership that truly appreciates their customers. Their sales staff will help you without the pressure you get from other dealerships, the service department really cares and the customer More

by pauljmiret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Treasure Coast Lexus responded

Paul, thank you for recommending Treasure Coast Lexus! We're delighted to hear that our team made your experience enjoyable and pressure-free. We appreciate your support and look forward to serving you again in the future!

January 30, 2025

easy to make appointments, nice waiting area, great car wash, takes at least 2 hours for everything. More

by LORAELDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Treasure Coast Lexus responded

While we are glad to hear about the ease of scheduling and enjoyable waiting area, we are sincerely sorry to hear about the extended wait time for your service. We will be sure to discuss this with our team to improve our efficiency for the future. If you would like to provide any additional information, we would be happy to discuss it with you. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 29, 2025

Place was very professional and expertle maintained. Greeting was warm and professional. Waiting area inviting and comfortable. Service was done reasonably quickly and car seems to be running well. More

by pat50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your experience with Treasure Coast Lexus! We're delighted to hear that our team provided a professional and comfortable visit. Safe travels, and we look forward to serving you again in the future!

January 29, 2025

great customer service although a little expensive. She was very considerate of my time. My car hasn't been this clean in a long time, great job. More

by MCKENNEYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Treasure Coast Lexus responded

We're delighted to hear you appreciated the service at Treasure Coast Lexus! It's wonderful that your car is sparkling clean. Thank you for sharing your experience with us!

January 28, 2025

Service department is very accommodating and staff if friendly and helpful. Car is always ready when promised. More

by CAMATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Treasure Coast Lexus responded

We're delighted to hear that our service department at Treasure Coast Lexus met your expectations with friendly and helpful staff. Thank you for sharing your experience, and we look forward to serving you again!

January 26, 2025

The service was wonderful. The employees are very courteous and respectful. They were very prompt in the repairs. I was very satisfied. More

by mcdwitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Treasure Coast Lexus provided courteous and prompt service. We appreciate your support and look forward to serving you again in the future!

January 26, 2025

Service guy was inflexible on his work schedule. Part defective and had to return twice for repair. More

by Todd h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Treasure Coast Lexus responded

Todd, I apologize for any inconvenience you experienced in our service department. We are committed to comprehensive repairs and complete customer satisfaction, so if there's anything else we can do to assist you at this time, please let us know. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 26, 2025

Very customer friendly. . their service work is expensive but excellent.. all of their employees are responsive to customer needs! More

by rush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your positive experience with Treasure Coast Lexus! We're delighted to hear that our team provided excellent service and met your needs. We appreciate your feedback and look forward to serving you in the future!

January 23, 2025

For the most part, I’d rate it on par with a Chrysler five star dealership with a better coffee bar area. As with them, I had to circle back around regarding the oil change decal that was forgotten. I ha More

by jeffrey.primeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Treasure Coast Lexus responded

Jeffrey, thank you for sharing your experience. It's great to hear that our coffee bar area stood out, but I'm sorry about the oversights on our end. We strive for thoroughness in every service and appreciate your feedback as it helps us improve. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out. - Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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