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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,281 Reviews

3,281 Reviews of Treasure Coast Lexus - Service Center

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June 12, 2021

Professional & thorough service! I love my Lexus 350 & they do a great job in maintaining & making sure it is safe for me and my family. More

by lfry13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Treasure Coast Lexus responded

Thank you for trusting us with your Lexus 350! We are so happy that you can depend on our Treasure Coast Lexus team for professional service, every visit. Have a great day and we'll see you next time!

June 11, 2021

Took me in early and with the snack bar seemed like only minutes. The place is clean and the waiting area ample to do work while you wait. More

by RGLUCKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Treasure Coast Lexus responded

Thanks for trusting Treasure Coast Lexus with your vehicle. We look forward to taking care of you next time!

June 11, 2021

Fast, efficient, friendly, a joy to deal with Treasure Coast Lexus! Everything was explained. The waiting room is comfortable, good coffee and munchies but the quiet room was freezing cold. More

by 2BOBNMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constance Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
Jun 11, 2021 -

Treasure Coast Lexus responded

Thanks for posting about your recent visit to Treasure Coast Lexus. We look forward to taking care of you in the future!

June 09, 2021

Doug Wood is excellent and the servicedepartment was Doug Wood is excellent and the service department was prompt and efficient. The gentleman that chauffeured the vehicle wash courteous and polite. Gr More

by TROSS47576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Doug and the Treasure Coast Lexus team. Drive safely, and we hope to see you again down the road!

June 09, 2021

Can’t find the gentleman’s name in your list of employees. He’s in the service department and he was spectacular!! I had an air bag light on and a lost key fob that I had a contract with a 3rd p More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug ????
Jun 09, 2021 -

Treasure Coast Lexus responded

Thank you for the awesome feedback! We are ecstatic our team provided outstanding service during your appointment. It makes our day to know our staff is going above and beyond to make sure our guests go home happy. Have a great day and thanks for choosing Treasure Coast Lexus!

June 08, 2021

I was told over the phone that this service would only be an hour and half it took almost two hours and I had to cancel the car wash because I had a doctor appointment and was late . More

by DJ436
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Jun 23, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us your feedback. I apologize for the delay in service and that you had to cancel your wash. We never want to inconvenience our customers and I am disappointed that we let you down. I will surely discuss this with our team so we are providing an accurate timeline for guests' appointments. If there is anything else I can help with, please don't hesitate to reach out. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

June 06, 2021

Valet service was much appreciated and worked well. The drivers in picking up and returning the vehicle were friendly and professional. Service was prompt and measured up to all expectations. More

by BRUCE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Gus
Jun 07, 2021 -

Treasure Coast Lexus responded

Bruce - thank you for sharing your feedback! We couldn't have asked for a better review and are thrilled our service team took such great care of you and your vehicle. Safe travels and see you next time, from all your friends here at Treasure Coast Lexus!

June 05, 2021

The appointment was easy to schedule with accommodating hours. Clean and new loaner. The warranty work was quality and quick. Nice dealership and waiting area. Friendly staff. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Orr
Jun 07, 2021 -

Treasure Coast Lexus responded

Ed - We really appreciate this positive feedback about our service and facilities. Thank you so much for supporting Treasure Coast Lexus with a great review! Hope to see you for your future auto needs.

June 05, 2021

The scheduling of service was very easy. The service went smoothly and informative. Doug Wood was very courteous and helpful. My GX was cleaned very well, except the cargo/ 3rd seat area was not vacuumed. More

by Junobob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wood
Jun 07, 2021 -

Treasure Coast Lexus responded

Thank you for the kudos! It was our pleasure to assist you with your Lexus GX. We are thrilled Doug was such a big help, but we will also bring your feedback to the team so we can improve our services moving forward. Thanks for being a Treasure Coast Lexus customer. Take care and we hope to see you next time!

June 05, 2021

John Orr is a very professional service mgr/rep.I’ve John Orr is a very professional service mgr/rep. I’ve dealt with 3 other Lexus dealers in the last 20 years. This dealership treats clients on a one More

by CAPTJG0983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orr, Jeff
Jun 07, 2021 -

Treasure Coast Lexus responded

Providing exceptional customer service is our number one priority, and we are thrilled to hear John and the rest of our staff were able to assist you so successfully. It means a lot that our service stood out to you. Thanks for choosing Treasure Coast Lexus and we hope to see you next time. Take care!

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