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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,264 Reviews

3,264 Reviews of Treasure Coast Lexus - Service Center

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May 29, 2021

i rolled into the service area and was greeted by a friendly woman who checked my car in. Then i was introduced the a service man and he took care of everything for me. all i had todo was pick up my ca More

by DAN.INGHAM1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Jun 01, 2021 -

Treasure Coast Lexus responded

Dan - Thank you for visiting us at Treasure Coast Lexus! We are delighted to hear that you received excellent service and drove home in a freshly washed vehicle. Have a wonderful week!

May 29, 2021

Everyone was friendly, helpful and knowledgeable. Worth the drive. Low pressure environment was appealing. Good advice and recommendations without the hype some dealers use. Comfortable waiting area. More

by marcisweat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wood
Jun 01, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you again down the road!

May 28, 2021

I drove all the way from West Palm Beach to have my service done in Ft. Pierce (where we leased from) bc the service in every department has been fantastic. My first (5k miles) maintenance appointment, More

by KENSEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Woods
May 28, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share this fantastic feedback! We're thrilled to hear that you've enjoyed working with our team - it is truly our pleasure to assist you! We look forward to the opportunity to do business with you again in the future, and in the meantime, we wish you safe travels! - the Treasure Coast Lexus staff

May 28, 2021

Terrible service center that did not adequately explain what was going to be done to my vehicle. Returned the vehicle to me smelling of gasoline and then dismissed my complaints when I came back in. Have b More

by Kbishop0711
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rafael Salcedo
Jun 12, 2021 -

Treasure Coast Lexus responded

I'm sorry to hear about your frustrations. We try to deliver excellent service for guests and it's concerning to see that we let you down. I think it might be best if we spoke directly, however, without a full name, I won't be able to get in touch. Please consider reaching out to me. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

May 27, 2021

Loved the experience kind courteous cordial and they helped save me some money!!! I am in car sales and I was just super happy by the treatment! Everybody was perfect great place. Thanks again More

by Ellijah.bloomquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I feel like I don’t see him I think his name was Doug Woods
May 27, 2021 -

Treasure Coast Lexus responded

Ellijah - Thank you for the great review! We are happy to hear that you had such a successful purchase experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you again down the road!

May 26, 2021

Pleasant ,easy to communicate with, Feel like he has my interests at heart. Accommodating and friendly .Gives honest opinion on scope of work with no pressure or hard sell. More

by RILEY.FLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
May 27, 2021 -

Treasure Coast Lexus responded

Riley, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Treasure Coast Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 25, 2021

Using him for years never had any problems can't say enough about the quality of the work In personal relationships we've developed over the years More

by QBE0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
May 25, 2021 -

Treasure Coast Lexus responded

We are thrilled that you can depend on Rafael for excellent service. Thank you for trusting us with your vehicle time and time again! All of us at Treasure Coast Lexus appreciate your continued support.

May 25, 2021

Rafael was to the point and efficient. Two thumbs up! He explained the issue with my car, had it washed for me and I was gone in an hour! More

by asahomesolutions75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
May 25, 2021 -

Treasure Coast Lexus responded

We love to hear that Rafael addressed your concerns and helped you get back on the road in a timely manner. Thank you so much for stopping by to commend him! We look forward to serving you next time at Treasure Coast Lexus.

May 22, 2021

My car was taken for service right on time. The lady who helped me when I arrived could not have been nicer and answered my few questions. My service advisor Rafael made sure I understood everything. A loan More

by butterfield_jl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
May 24, 2021 -

Treasure Coast Lexus responded

We are delighted that Rafael and the team could deliver a five-star service experience for you! Thank you for coming to Treasure Coast Lexus, and for taking the time to share your review. Drive safely and we hope to see you again!

May 22, 2021

Very well treated by Kathy Register and the staff. Very Very well treated by Kathy Register and the staff. Very relaxing waiting area with Starbucks coffee and snacks. Great service and minimum wait time More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Treasure Coast Lexus responded

Carol, we appreciate you taking the time to share your positive feedback! Thank you for choosing Treasure Coast Lexus for your service needs, we hope to work with you again in the future. Have a wonderful day!

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