Treasure Coast Lexus - Service Center

I like that this dealership is conveniently close to my home. The people there is very courtesy and they care about your thoughts. Love'em. home. The people there is very courtesy and they care about your thoughts. Love'em. More

Customer service is top notch Robert is very knowledgeable and very helpful, he is a great asset to have at Lexus, over all my dealings with TC Lexus is always positive knowledgeable and very helpful, he is a great asset to have at Lexus, over all my dealings with TC Lexus is always positive More

I was very pleased. Kathy was very friendly and Rick took time to improve my knowledge of the navigation system and showed me how to set the clocks. I appreciate the wash job. Evidently your service d took time to improve my knowledge of the navigation system and showed me how to set the clocks. I appreciate the wash job. Evidently your service department was thorough because they fixed two problems. Thank you treasure coast Lexus More

During a recent roadtrip I took myself from Sarasota to visit friends in Stuart, FL, I encountered a slow leak in one of the tires which resulted in my contacting Lexus Roadside Assistance and having my ca visit friends in Stuart, FL, I encountered a slow leak in one of the tires which resulted in my contacting Lexus Roadside Assistance and having my car towed to the Treasure Coast Lexus dealership. I can't thank Scott enough for being so understanding and accommodating of my situation. Once we were able to clarify a communication breakdown between Roadside Assistance & the Towing Company he was able to have my car delivered to the dealership and have his team not only service my tire issue but resolve a pending recall issue, conduct a complete service check and have my car washed and ready for me within several hours! Thanks again Scott for your above & beyond customer service! Christine H. More

I always have the best experience at Lexus. Having the best account manager Raphael, make the experience just that much more enjoyable. Thank you all! best account manager Raphael, make the experience just that much more enjoyable. Thank you all! More

On 3/27/2021 my wife and I left North Hutchinson Island to have lunch on the water in Stuart. We encountered a flat tire on the trip and called Lexus and they had the tire changed so we could go on our way to have lunch on the water in Stuart. We encountered a flat tire on the trip and called Lexus and they had the tire changed so we could go on our way. Because we had the tire donut mounted, we called Treasure Coast Lexus to have the tire repaired or replaced. We were told to come on in and they would review the issue with the tire. Their service director, Rafael Salcedo, had the car (RX450H) taken right into the shop for evaluation. The good news was that the tire could be repaired. From the time we came into the dealership to the time we left it was just over an hour. They even washed my car. I purchased the car in New York, and I can say that this dealership puts them to shame. They and Rafael were fantastic. We eventually has out lunch on the water and they saved the day for us. When we purchase our next car, it will be from Treasure Coast Lexus. More

I have always been amazed at the great customer service I receive every time I call Treasure Coast Lexus for service. From the initial call, valet and service rep I could not ask for more. The service and at receive every time I call Treasure Coast Lexus for service. From the initial call, valet and service rep I could not ask for more. The service and attention to detail could not be better. Thank you all! More

Friendly service staff. Was not made aware how long the service would take when appointment was booked. Really didn’t like the service options in a text form. Service writer didn’t go over what was done, service would take when appointment was booked. Really didn’t like the service options in a text form. Service writer didn’t go over what was done, or needed. Would have been better to have called me to explain what they were recommending. Your service prices are high, which I’m willing to pay, but expect more personal service. More

They did a poor job on the oil change aNo now I can’t They did a poor job on the oil change a No now I can’t trust them I was going to have the tire as changed but no Infer trust them They did a poor job on the oil change a No now I can’t trust them I was going to have the tire as changed but no Infer trust them More

I took my vehicle in for a passenger send door lock and oil change. I took the vehicle to lunch and the driver side door lock then didn’t lock which worked fine when I took it in for service. I was then to oil change. I took the vehicle to lunch and the driver side door lock then didn’t lock which worked fine when I took it in for service. I was then told the drive side door lock now needs to be replaced for $400 Not happy it worked when I took it in now I’m paying $400 to fix the drivers side door. I have always taken my cars in to your dealership this is the first time I have had a very bad experience. More