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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,275 Reviews

3,275 Reviews of Treasure Coast Lexus - Service Center

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August 29, 2019

High Five I have been going to Treasure Coast Lexus ever since I moved here. I was so impressed by the quality of service that I decided to purchase my next Lex More

by lbiaggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
August 28, 2019

Easiest Service Experience Dropped car off in the service write up bay, cup of coffee and a biscuit, and off to work in the lounge while service was performed. Couldn't be easi More

by rgrapsy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2019

Kathy amazing costomer service This dealer is the best! They make you feel like home, you can relax while watting for service to be done on your vehicle, or if the repairs would tak More

by realmoney28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
August 28, 2019

Great service! Just had regular maintenance performed. Quick service and short wait time. Always happy coming here! Always coffee and snacks available to help you pa More

by Sunshine55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
August 27, 2019

Software recall and service due Everything was great ,(people, and service. The car wash was abysmal. Dirty windshield and the car body still had finger prints on the doors and bugs More

by fishmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
August 25, 2019

Brought car in for service . Was given a loaner while mine was being serviced. Had to wait on parts for five days. Robert called daily to keep me advised. Was turned into a h More

by GDAVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
August 25, 2019

Disappointment After a 2+ hour wait on a simple alignment car was returned to me with greasy hand prints all over inside door panel. Can't imaging how the tech did n More

by YELLOW1970302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Collier
Aug 26, 2019 -

Treasure Coast Lexus responded

Dear "yellow", I was forwarded a copy of your review. First, thank you for taking the time to let us know that we did a terrible job cleaning your vehicle and in following up. I had no idea this had happened and without your review I would have never had the opportunity to correct it. Second, I am very sorry this happened to you as this is in no way how we normally service our Guests. We want to fix this for you so please see the email my Service Director sent to you earlier today. It doesn't change what already happened but we hope to make this up to you for the inconvenience we have caused. Respectfully, Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com Mr. _____, I am sorry to hear that we returned your Lexus to you in this condition. It is inexcusable for our technician and detail crew to miss something like this. Because off this failure on our part, It would be or pleasure to completely detail your Lexus. Simply give Robert Collier or me a call and we will be happy to Valet the vehicle in and drop off a vehicle for your use while your Lexus is cleaned. On behalf of Treasure Coast Lexus, I hope you accept our apology. I also hope we have the privilege of serving you in the future. Respectfully, Scott J O'Keefe Managing Member Fixed Operations Treasure Coast lexus

August 23, 2019

Service Dropped car for 30,000 mile service,it takes about 2:3-3 hrs. Received a loner car went for a long lunch . It worked out great.Robert Collier was my a More

by BUZZFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
August 21, 2019

New Tire As always Robert provided excellent customer service and up to date notifications regarding progress and anticipated outcome. Robert always makes us f More

by DAVIDROBSON41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
August 19, 2019

Quick and hassle-less. With the appointment made, I was in and out with ease. AC repair and had my car back the next day. Plus they washed it!! Also offered a loaner if I ne More

by SCOTTYBWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rc
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